Sally Roberts Making Sure the Right Experts are Involved in Decision-Making
Jinfo Article

9th February 2016

By Sally Roberts

Abstract

Decision-making within the workplace is often a complex and drawn-out process. There can be multiple moving parts, conflicting stakeholder interests to consider, and interpersonal issues as well as technical and practical considerations. Identifying the right people to be involved in decision-making can also be a challenge. It can be difficult not to listen to those who shout the loudest, but to identify those have the expertise to assess the decision in hand. Sally Roberts discusses decision-making, how identifying experts and having the right documentation in place can help support this process, and how to create a constructive meeting room environment to aid decision-making. In particular, we look at decisions about the replacement of IT systems.

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