Jinfo: Emerging technology for centres of excellence: chatbots & digital adoption platforms

Emerging technology for centres of excellence: chatbots & digital adoption platforms
Jinfo Article

22nd November 2019

Abstract

Technology plays an increasingly key role in enabling information professionals to work with optimal efficiency and productivity. In this article, Andrew Lucas looks at how two emerging technologies - chatbots and Digital Adoption Platforms - could be used to improve things, if deployed smartly.

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