Centre of Excellence - examples of Pillars of Service and Known Fors
Jinfo Community
15th June 2021

[Focus: Centre of Excellence]
Description
The Jinfo model for an Information Centre of Excellence includes two activities that we have used with dozens of information teams to great positive effect. This Community session provided the opportunity for information managers to review and discuss their results with:
- Step two - create your Pillars of Service (article, webinar)
- Step three - envision your Known Fors (article, webinar).
If you missed the session, download the anonymised notes today.
Slide presentation and notes
This event has passed, and a recording and/or slide deck is available through a Jinfo Subscription.
If your organisation has a Jinfo Subscription, please sign in here so that we can check your account:
"Yes"
Please sign in to MyJinfo here so that we can check your access to this item:
Or sign in via email:
Enter your email and we'll send you a magic link to sign you in automatically.
- Community event title: Centre of Excellence - examples of Pillars of Service and Known Fors
- Link to this page
- View printable version
- Community deck - Centre of Excellence - examples of Pillars of Service and Known Fors
Wednesday, 23rd June 2021
Register for our next Community session:
Expert networks - an opportunity for information managers to step up?
26th June 2025
Latest on our YouTube channel:
Read on the Blog:
May 2025 update
6th May 2025
- Why information management skills are critical for managing data marketplaces
20th May 2025 - AI and news content: promises, pitfalls, and what comes next
13th May 2025 - May 2025 update
6th May 2025
- Jinfo Community session (TBC - July 2025) (Community) 17th July 2025
- Expert networks - an opportunity for information managers to step up? (Community) 26th June 2025
- Contract negotiation clinic (Community) 22nd May 2025