Balancing "Generalist" and "Specialist" Expertise
Jinfo Webinar

24th May 2016

Description

Many information services struggle to balance cultivation of "generalist" skills with the desire to differentiate and deliver value-add through specialist skills. Generalists build capacity for workload management, whilst specialists can offer internal customers the kind of service not otherwise available.

We're regularly asked the question: "Should everyone in our information team be a generalist, or should some information staff aim for deep expertise in niche areas like patents, data analytics, fields of science, or other specialisms? What's the right balance?"

Jinfo has conducted hours of interviews and documented stages of maturity for creating an effective balance between generalist and specialist expertise.

There isn't a "right" answer to this question - much will depend on your organisation's information and knowledge culture and the kind of service you promise your customers - but we can walk you through the variables to determine the optimum answer for you and your team.

This Jinfo Webinar provides practical tips on:

• Identifying the variables that contribute to a smart decision about balance of generalist and specialist skills
• Articulating steps in the maturity model for creating this balance
• Conducting an analysis of current and required skills to cover the generalist and specialist requirements of your organisation.

Restricted to Jinfo Subscribers at the Content level or higher, and registered guests. Spaces are limited.

Date:

• Tuesday, 24th May 2016 at 08:00 Pacific / 10:00 Central / 11:00 Eastern / 16:00 (GMT) / 17:00 Europe, 60 minutes

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