Filter the list below:
Continuous improvement - what does it mean and how do you measure it?
Monday, 16th December 2019
This article looks at how to apply continuous improvement in the context of managing an information service and covers some of the foundations that need to be in place to deliver sustained improvement as well as some considerations to make it all happen.
Operations of an Information Centre of Excellence
Thursday, 12th December 2019
In the final part of our series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we take a look at operations and how it needs to be grounded in continuous improvement.
Commercial awareness - the toughest characteristic
Wednesday, 11th December 2019
In the third of a series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we look at how teams cultivate commercial awareness.
Six characteristics of the Information Centre of Excellence - where we excel, where we need to grow
Tuesday, 10th December 2019
In the first part of a series of articles on the characteristics of the Information Centre of Excellence, we interviewed seven information managers to better understand how they and their teams manifest these characteristics. This second article looks at the six characteristics needed to hire, develop and cultivate in an Information Centre of Excellence.
Alignment with the Information Centre of Excellence model
Monday, 9th December 2019
Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence, using our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key characteristics of a successful Information Centre of Excellence. In this first part of our four-part article, we look at some of the results of this, including the several themes that emerged in relation to how the teams set information strategy.
Emerging technology for centres of excellence: chatbots & digital adoption platforms
Friday, 22nd November 2019
Technology plays an increasingly key role in enabling information professionals to work with optimal efficiency and productivity. In this article, Andrew Lucas looks at how two emerging technologies - chatbots and Digital Adoption Platforms - could be used to improve things, if deployed smartly.
Visual communication - pictures speak louder than words
Wednesday, 13th November 2019
Being able to visualise ideas has become increasingly important in today's world and to the decision-making process within an organsation. This article explores some of the rules and best practices that apply to concept visualisation as well as practical ways to implement them.
Introverts as consultants
Tuesday, 12th November 2019
There are many so-called "introverts" working within the information world and their specific skill set is valuable but, being a people profession, skills in extroversion are just as important. This article looks at some practical strategies you can adopt to help you become more extrovert and step outside of your comfort zone.
Creating networks as part of your strategy
Monday, 21st October 2019
Information professionals are in a unique position within their organisation because they connect with so many different people and teams and this article looks at how to engage and manage others when developing a stakeholder strategy.
Super users as partners and advocates
Thursday, 17th October 2019
Super users can be found in every organisation but what are they and how can they help bridge the gap between the information centre and the rest of the organisation? In this article, we take a look at some of their key characteristics and how the information centre can use them for awareness, training and feedback.
Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Director of Research Robin Neidorf describes the benefits of a Consulting Pilot on Value Chain, to tailor this process to your needs and environment:
- Research update - what's your focus in 2021?
Thursday, 7th January 2021
- Research update - peeking around the corner to 2021
Thursday, 17th December 2020
- Research update - what can you leverage in 2021?
Thursday, 3rd December 2020
- Mini review of M-Brain's Intelligence Plaza
Monday, 18th January 2021
- Product review of Aurora FirstLight (value - purchasing, development and competitor landscape)
Thursday, 14th January 2021
- Product review of Aurora FirstLight (technology - search & user interface; outputs & alerts; administration)
Wednesday, 13th January 2021
- Product review of Aurora FirstLight
Monday, 11th January 2021
- Market landscape - patent products
Monday, 21st December 2020
- Product review of TRG Screen's Quest
Friday, 18th December 2020
- Negotiation clinic - role-play and Q&A (Community) Tuesday, 13th April 2021
- Usage data in contract negotiations (Community) Tuesday, 23rd March 2021
- Pricing models for information and data licensing (Community) Tuesday, 2nd March 2021
- Comparative product evaluation - breaking it down into manageable pieces (Webinar) Tuesday, 19th January 2021
- The importance of current awareness tracking (Webinar) Tuesday, 12th January 2021
- State of the Industry, 2021 (Webinar) Tuesday, 5th January 2021