Information service quality
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Community deck - assessing risks of staff and services - What's strategic? What's healthy?
Monday, 1st June 2020

Download the deck and anonymised notes from our May Community session "Assessing risks of staff and services - What's strategic? What's healthy?" In this community session we discuss the key concerns: Do you have the right visibility over projects and outcomes? Do you have all the right...

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Webinar deck - risk assessment on information service quality
Wednesday, 27th May 2020

Download the deck and notes from our May Webinar, "Risk assessment on information service quality - find your strengths" led by Rebecca Brizi. Jinfo's article, "Risk assessment on information service quality" identifies four facets to analyse to answer the question: how do you maintain high...

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Community event

Assessing risks of staff and services - What's strategic? What's healthy?
26th May 2020

How do you highlight key risk areas in your information team management and service delivery? Jinfo's Focus on Risk Assessment demonstrates how to assess and mitigate the risks connected to staff and service, by addressing how information managers communicate and collaborate with their team and...

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Webinar

Risk assessment on information service quality - find your strengths
19th May 2020

Jinfo's article, "Risk assessment on information service quality" identifies four facets to analyse to answer the question: how do you maintain high quality service through sudden change and disruption? Review the worksheet, then review this recorded webinar, where our analyst walks through how...

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Article

Robin Neidorf Risk assessment on information service quality
Tuesday, 5th May 2020

Whilst your business may be running smoothly now, have you considered what would happen if an unexpected event interrupted your ability to provide a continuous, high-quality service? This article looks at some of the challenges that could arise along with a practical worksheet you can use to address them.

Note: This article is part of the Focus on Risk Assessment.

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Webinar

Operational components of a remote team
21st April 2020

When organising remote work, many managers want to start by addressing communication channels. But unless department operations are organised to support remote teamwork, communication will always plug a leak rather than fix a problem. In this webinar we will: Outline the four operational...

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Market landscape - project management tools
Tuesday, 7th April 2020

In this market landscape, we look at eight of the most popular project management tools available: Asana Wrike Teamwork Basecamp ProjectManager Microsoft Project Trello monday.com Typically, these tools will work for both individuals as well as for collaborating teams. The more...

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Blog post

Robin Neidorf Right tools for the job - Jinfo for optimising an information team
Monday, 9th December 2019

The right tools make the job easier, faster, even cheaper. Jinfo's latest research offers a sampler of tools designed to make your work easier, freeing you up for higher-value work - the fundamental goal of all optimisation efforts.

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Jinfo model - recipe capture and optimisation
Monday, 7th October 2019

Having an optimised workflow involves making more efficient use of people's time and to do this you need to identify common activities by creating a "recipe" for each of them. This model looks at how you and others can achieve this with the help of our framework which enables you to make the best...

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Robin Neidorf To manage capacity, know your objectives - Jinfo for optimising your information service
Monday, 2nd September 2019

How you optimise your information service will depend on your overall objectives. These will invariably change over time but Jinfo's research which captured and reported comparable data across a range of industries and organisations can help. Find out how else we can help you better align your skills and time with those of your customers.

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