Subject: Free Pint No.52 - Review of Online Information 99 Free Pint "Helping 27,000 people use the Web for their work" http://www.freepint.co.uk/ ISSN 1460-7239 16th December 1999 No.52 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = IN THIS ISSUE EDITORIAL TIPS AND TECHNIQUES "Free Pint in 1999" by William Hann, Managing Editor BOOKSHELF "Blown to Bits: how the new economics of information transforms strategy" Reviewed by Lesley Robinson FEATURE ARTICLE "Review of Online Information 99" By Dr Anne L Barker FREE PINT BAR http://www.freepint.co.uk/bar FREE PINT FORTHCOMING ARTICLES CONTACT INFORMATION ONLINE VERSION WITH ACTIVATED HYPERLINKS http://www.freepint.co.uk/issues/161299.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = *** LEARN HOW TO SEARCH SMARTER *** Having the right information is vital to working smarter rather than harder. Are you getting buried under the results of your Web searches? At the half-day training course Advanced Searching on the Web, Danny Sullivan, Editor of Search Engine Watch, will show how to get answers fast. Dates: January 18th, repeated Jan. 19th. Price: 150 pounds exc. VAT. Contact Maureen Heath, tel. 020 7412 7470, e-mail maureen.heath@bl.uk.Web www.bl.uk/services/stb/courses.html > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [bl521] >>> ABOUT FREE PINT <<< Free Pint is a free newsletter with tips on using the Web for your work. It is published by email every two weeks and your regular free copy can be reserved at . The site also gives free access to the substantial archive of articles, book reviews, and discussions at the Free Pint Bar. Please do distribute the newsletter to colleagues, and view it using a font like Courier. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = EDITORIAL OK, so you're sick of it already. I promise not to mention the "M" word (or is it the "MM" word?), but it does mark the end of another fun year for Free Pint. A lot has happened in the last twelve months and so I've included my annual roundup in this edition and sent the full index of all past articles and book reviews separately. We had a great time at Online Information 99 in London last week meeting many of you again. As well as giving out thousands of Free Pint beermats, sticky note pads and leaflets, it was great to find out that you really do enjoy being a member of our community. Anne Barker has kindly written a fabulous in-depth review of the event in case you didn't make it, and the presentations from our practical "Working the Web" seminars and my talk at the conference can be downloaded in full at . As you know, Free Pint has an exciting future ahead of it and we are currently talking to partners to invest in its continued growth and the development of brand new services. If you've found Free Pint useful for your work then please do consider sending me a short note about how it has helped you. My direct email address as always is and your privacy is assured. Well, I hope you manage to get a decent holiday break this year, and we'll see you in three weeks to welcome in the new M ... nearly said it ... new year! Kind regards, William William Hann BSc MIInfSc Founder and Managing Editor, Free Pint e: william@freepint.co.uk w: http://www.freepint.co.uk/ t: +44 (0)1784 455435 f: +44 (0)1784 455436 Free Pint is a trademark of Free Pint Limited > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = EVERYTHING YOU EVER NEEDED TO KNOW ABOUT DOING BUSINESS IN EUROPE BUT DIDN'T HAVE TIME TO ASK. For the latest developments and detailed reference information on doing business in Europe then look no further than http://www.eubusiness.com. Our ground-breaking EUBusiness Alert service offers subscribers vital information customised according to your business profile. You won't have to wade through piles of irrelevant documents and grapple with heaps of Euro-jargon. We will deliver exactly what you need direct to your PC > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [si522] >>> WANT DIRECT ACCESS TO BUSINESS INFORMATION USERS ON THE WEB? <<< Advertising here will reach the widest possible audience of influential users of business information on the Internet http://www.freepint.co.uk/advert.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = TIPS AND TECHNIQUES "Free Pint in 1999" by William Hann, Managing Editor Here is my annual roundup of all that's been happening at Free Pint during this very exciting year. I've sent the full index to articles and reviews as a separate email and so please do print it out or distribute it freely (in whole or in part) as you wish. I hope you find it useful. Procurement ----------- I'm not a great fan of statistics, but I thought you might like to know a bit about what is involved in publishing each edition of the newsletter. For instance, we sent out over half a million emails this year, equating to 22 Gigabytes (or 22,000 Megabytes) of data. Compare this to the 5.5 Gigabytes we sent in 1998 and you can see it's not a trivial undertaking. The newsletter this year has contained around one million characters, double that of last year, and has never been published late. There are now 27,000 subscribers (compared to 10,000 at the end of 1998) and 93% of those who were subscribing 40 issues ago are still subscribers today. The Web site has grown in popularity too, serving over 150,000 unique visitors this year. These users viewed half a million pages (equal to 2 million hits) transferring over 12.5 Gigabytes of data. The site is now receiving twice as many visitors a month as it was at the beginning of the year, and people are looking at three times as many pages. As you know, Free Pint can remain viable and free because it is sponsored by advertising. Indeed, the newsletter has contained twice as many adverts this year, with the Web site displaying over 700,000 banners (four times as many as 1998). This has largely been due to our development of new features for the site, the most prominent of which is the Free Pint Bar. Launched in May, there have already been 1400 postings, and more than 500 people have signed up to receive the email digest of postings every other day. The site search facility has also made it much easier to access all our content, including sophisticated features like "sounds like", relevance ranking, word operators (plus and minus sign) and the display of keywords in context. Proceedings ----------- Since we've highlighted over 2,000 Web addresses this year, we thought we'd review some of the more unusual ones! Web site acronyms are as varied as always, including "CURL" (Consortium of University Research Libraries ), "EARL" (Electronic Access to Resources in Libraries ) and not forgetting "GABRIEL", which is memorably identified as the "GAteway and BRIdge to Europe's national Libraries" . As well as the normal useful Web sites, we seem to have somehow managed to cover a range of less business-oriented offerings. Apparently ... "It may sound corny, but surfers surf the web to find where the surf is. Surf System has a constant update of surf conditions throughout the country. Lazy surfers may want to check how the surf is around the globe (including Cornwall of course) by looking at the surfcam site: ." Issue 37 ... or how about some wacky patents (Issue 38) ... "Some examples include an eye protector for chickens, pat on the back apparatus, sanitary appliances for birds and an ambulatory sleeping bag (what to do when 'nature calls' during a chilly sleep out). Wacky patent of the month " Our older subscribers seem to have enjoyed our coverage of sites for seniors. In fact you should know from issue 31 that the world's oldest surfer at 96 is Dr. Jason Grinnell of LA Feria, Texas . Indeed, the very same enlightening article informed us that The Garden Gate ... "... includes a section named "The Holding Bed" - where new links are heeled in until they are transplanted into their permanent spots. Or composted ..." Venturing past the senior years seemed impossible, until we found out in issue 41 about The Virtual Mummy which ... "... is not an experience for the faint-hearted! This site provides virtual reconstructions of a 2,300 year old female mummy. It is also possible to download a virtual reality model showing the unwrapping of an Egyptian mummy's head on screen ..." On the subject of parenthood, my daughter Imogen (otherwise known as "Half Pint") is now a bubbling 18 month old. I'm not sure how long the fun will last though as in issue 40 we were told: "Those readers with children will be familiar with the speed at which babies change into toddlers. In no time at all, that innocent baby has metamorphosed into a teenager looking for different ways of raising extra cash. And so with the Internet." and in number 32 that ... "Even the most misfitting child, Who's chanced upon the library's worth, Sits with the genius of the Earth And turns the key to the whole world." Libraries were indeed a common theme, so why not try this ... "Walk down a bus queue containing 100 people and ask each one whether they belong to a public library. Chances are that every other one - plus a few more - will say yes. Now go back to the head of the queue and ask each one again whether they use the Internet at home. You're probably going to have to ask something like 15 people before you get a single "yes" response." (Issue 32) Indeed, something I've definitely learnt this year is that people appreciate the articles in Free Pint because they don't just list Web sites. In issue 44 we were reminded that ... "The problem with the Internet is all the amazing amounts of information. Certain people have the ability to navigate through that and create their own story. But most people aren't actually that creative. They want to be told, they want to hear stories." Free Pint has devoted a lot of time this year in helping your business make the most of the Web. It's a common theme at the Bar, and various articles have given timely reminders of the opportunities: "Apparently we are now in the grip of an ICE age (information, communication, entertainment) hence every business nowadays is an information business. The key attributes of the information age are (a) digital resources - which are paradoxically abundant, and (b) workers who can operate with knowledge rather than with machines - who are somewhat rarer." (Issue 32) Then there are the more practical tips ... "Business closed for the day? Why not put up a sign: Open 24 hours a day on the WWW - www.yourcompany.co.uk Spooners Restaurant did this and regularly get table bookings via email that they would usually have missed." "Look for unusual promotional items at holiday times - WWW tiepins or brooches, computer shaped cookies, Christmas cards on disks (with the obligatory link to your website) - the choice is endless and it all draws attention to the fact that your company is taking advantage of the latest technology." (Issue 33) ... or if you're in the music industry, then the trend is set by ... "Creation Records , home of Oasis, Super Furry Animals and Primal Scream, use trendy linear design to inform the public about their acts and also feature a 'webcam' direct from Creation Records' HQ." (Issue 48) Finally, some clarity regarding definitions. Don't ask me how the coverage of central and eastern European sites in issue 39 managed to define a Hungarian as ... "... someone who goes into a revolving door behind you and comes out in front of you!" Also, I still have Michael Isaacs of the University of Reading to thank for quite rightly picking me up in issue 30 when I incorrectly tried to define the capacity of a Pint for our international metric subscribers ... "If you ordered 4546cc of beer in a British pub thinking it was only a "pint" you would embarrassed to see the table groaning under the weight of 8 large glasses! 4546 cc is in fact equivalent to a UK GALLON, not a pint. As Delia Smith would undoubtedly confirm, in cookery and for all other purposes, the UK or Imperial pint measure is equal to 20 fluid ounces, whereas the US pint has always been equivalent to the traditional pound in weight, or 16 ounces. Since one ounce (fluid or otherwise) is approximately 28.4 g (= 28.4 cc) then one UK Pint = (28.4 x 20) or approx 568 cc. And, as we all know from schooldays, '8 pints make a gallon...'" There was however some consolation though from other countries ... "... In any case, a 'Free Pint' of whatever is on tap, is always welcome :-)." Sidney D. Peters "No doubt the liquid evaporates as it crosses the Atlantic." Norman Griffiths, Germany Procurators ----------- Of course, none of this would be possible without a great team of people. Our fantastic editor Rex has managed to find a wide range of quality articles for every issue, with all being original work and not appearing anywhere else. Indeed, one reviewer of Free Pint quite rightly said "... you can't find a lot of this information anywhere else folks. Check it out.". All thanks therefore to Rex for his unwavering commitment and attention to detail. Jane's sterling work as administrator continues, quietly dealing with subscriber queries and tallying all the new subscriptions. She has produced over 40 detailed two-weekly tally sheets higlighting where our subscribers are located, what they do, and how they heard about us. On the business development side, both Lesley Robinson and Simon Collery have been working with me on securing the future of Free Pint with the development of new features to make your Web-working-life even easier. As they say: watch this space. So, a big thank you to the team and all the wonderful authors who have helped to make each edition of Free Pint as colourful as it is. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ** InPharm.com ** Something for everyone in healthcare and pharmaceuticals News, views, jobs, directories and information for everyone in the healthcare and pharmaceutical industries are provided free of charge. Please drop by anytime... www.inpharm.com > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [ip523] >>> HAVE YOU RECOMMENDED FREE PINT TO A FRIEND? <<< Allow us to send them an introduction and the latest issue Simply enter their details on the following page It's easy, confidential and courteous http://www.freepint.co.uk/reco.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT BOOKSHELF "Blown to Bits: how the new economics of information transforms strategy" Reviewed by Lesley Robinson Richness and reach - you couldn't have both before but you can now. You can be niche and reach out to a large marketplace. Another bonus is that most of the traditional principles of strategy still apply, but the "objects" of strategy have changed, such as supply chains, customer relationships and organisational structures. This book confirms what all good information professionals already know. We are living in a knowledge economy and this new economy is turning traditional business models on their heads. When we picture value and supply chains, we tend to visualise a linear flow of physical activities. But it is information, in the broadest sense of the word, that flows across these activities and binds them together - the "glue". But, the authors warn, that glue is beginning to melt. Even the most stable of industries, the most focused of business models and strongest of brands can be blown to bits by new information technology. The fundamental cause is the explosion in connectivity which is enabling the almost cost-free exchange of rich information. That makes common business structures obsolete and competitive advantage up for grabs. The two authors, Evans & Wurster from The Boston Consulting Group, give examples of several industries such as the newspaper industry, retail banking and automotive retailing to demonstrate the impact of these changes and how they are thriving amid the rapid expansion of connectivity and the widespread acceptance of the technical standards on the world wide web. As an MBA and an ex-employee of a BCG competitor, I wanted to hate this book, but it is well written, easy to read and thought-provoking. To keep strategic thinkers happy it also includes some complex diagrams and charts to help along the theory. Oh, and if you are an information professional, the future has never been brighter. You are no longer an intermediary, you are a "navigator" and in a position of immense power. In case you didn't realise. Find out more about this book on the Free Pint Bookshelf at http://www.freepint.co.uk/bookshelf/blown.htm Lesley Robinson works for Free Pint on the business development team. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Related Free Pint links: * Internet strategy books on the Free Pint Bookshelf * Read customer comments and buy this book at Amazon.co.uk or Amazon.com > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >>> KNOW OF A GOOD BUSINESS WEB-RELATED BOOK WE SHOULD REVIEW? <<< Send details to > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FEATURE ARTICLE "Review of Online Information 99" By Dr Anne L Barker In his opening address to the 23rd International Online Information Meeting, the conference which ran alongside the Online Information 99 exhibition at Olympia last week (7-9 Dec.), Dr Brian Lang, Chief Executive of the British Library reminded delegates that "We operate in a hybrid information environment". He contended that getting most kinds of information to people when and how they want it could be achieved using existing technology - the problems are legal, financial and cultural i.e. copyright, lack of money and quirks in people's attitudes and perceptions. The political agenda is no longer holding things back in the UK but the culture of information is "still very much paper-based". This year the 54 conference papers over three days covered topics such as portals, intranets, pricing models for online information, information/knowledge management, digital libraries and legal issues. Disappointingly for some, only about 20% of the papers could be deemed of an "academic" standard and about 10% consisted at least in part of "How we do it good" hype from exhibitors. By all accounts, the session on legal issues was one of the best, covering copyright, data protection and personal information. There were several papers on lifelong learning, linking nicely into the Annual UKOLUG Lecture (organised by UK Online User Group , who judged the "Best Stand" award this year, won by Westlaw ) and who also staff the exhibition help- desk(s). Chris Yapp, Managing Consultant, ICL Lifelong Learning, spoke on "The joined up learning environment", suggesting that the joins we need are not local, regional, national or even global but psychological joins between education, training and learning. The old linear model of education, training, work and retirement is being replaced by a parallel one. He examined the current climate of global change, concluding it's not a good time to be in charge of anything! Yapp's rules for predicting the future are: 1 You'll never get there if you don't start. 2 You can't get there from here. 3 You can't get there anyway. What are portals, anyway? David Green in his paper defines portals as "those web sites that are jockeying for pole position as starting points for the Internet user's experience". Other speakers talked about publishing portals, personal portals, commercial portals, vortals (either vertical or virtual portals), startels (only "star" content); other terms around include channels, gateways, resource centres, subject centres, virtual library, jump stations? Pick your own preferred terminology and definition! In his paper on portals, Martin White of Intranet Focus suggested that users come to the Internet to do just three things: 1) to find information, 2) to be entertained, 3) to make a transaction. He quoted a Plumtree Software survey which found that within organisations corporate portals are used for knowledge management (32%), competitor intelligence (21%), sales support (14%), best practice propagation (12%), research & development (11%) and field support (8%). He predicts that many of the high profile consumer portals will fall by the wayside but the business sector will see considerable growth and market opportunities. Another speaker, Frederick Bowes III of PubList.com, warned publishers that their content must be where people will look for it i.e. in major indexing/abstracting databases and on the web. Know your Internet users - they want articles, not whole journal issues, they will accept their second choice if their first choice is not readily available and will pay for convenience and timely access. The Exhibition Event Guide promised "three exhibition floors packed with exhibitors", two and a half would be nearer the mark as only around 250 stands materialised, compared with last year's 300 or so. There were some notable absentees - business information companies such as Primark, OneSource, Investext, ICC, for example. Anyone care to speculate why? Is the exhibition becoming too expensive for too small a return, are they exhibiting elsewhere or relying on other methods of meeting old and new clients? Once again online vendors/publishers and business/market information purveyors dominated the scene, but there was a fair number of stands dedicated to knowledge management solutions, still more e-publishing systems and, new this year, several e-commerce systems on show. The (in)famous "Information Trails" featured again but this year I for one didn't even notice how stands displayed which trails they belonged to! As there were tens of stands per category (Accountancy & Finance (38), Health & Pharmaceutical (64), Investment & Securities (29), Sales & Marketing (38), Scientific, Technical & Medical (80), Legal & Government (57), Education & Academic (61), Knowledge Management (69), Library Technology (51) and Digital Publishing Technology(51)), you'd have been hard pressed to complete any trail in the time available. The free product presentation sessions in six locations followed the same themes. As usual, some of the larger companies ran product presentations on their own stands and others hired various conference rooms for additional meetings. Various User Group meetings were timed to coincide with the exhibition and there were special sessions in German, Spanish, French and Italian. Analysis of the conference participants list indicates that about 25% were UK-based, 35% from Europe, 25% from Scandinavia, with others from North America (1%), Eastern Europe, the Middle East and other parts of the world. At the time of writing, numbers of exhibition visitors have not been announced. New this year were free workshops presented by your very own Free Pint , free technical tutorials with Intel , a free careers clinic with TFPL and a free Workplace Libraries Clinic with the Library Association . No new "information overload" report from Reuters this year; they were present at the exhibition only in the form of Factiva , their new business information company and service owned jointly with Dow Jones. There didn't appear to be any outstanding new developments in technologies or services, although the VoiceWrite stand was always crowded during demonstrations! Launches and announcements comprised some new services (e.g. ThomsonDirect , Chadwyck-Healey's KnowEurope, see below), new Internet versions of or access to existing services and databases (e.g. EMBASE.com , JUSTIS ), new versions of services (e.g. EMERALD 2000, see below) and new alliances or hyperlinking initiatives increasing the move to linking from bibliographic databases to the full text of articles (e.g. BIOSIS with Ovid , CSA to ScienceDirect , CAS to EBSCO ). A number of vendors are now offering search access and downloading of specific chunks of larger documents with payment by credit card (e.g. Dialog , Economist Intelligence Unit ). Such companies must be hoping, then, that British Internet users' fears of giving their credit card details online (see Fletcher Research report at ) do not apply when the credit cards belong to their employers'! Supplies of freebies seemed to flow less readily than in previous years; the press packs were slimmed down (not even a pen, no conference proceedings) and the omission of Learned Information's year planner was noted by quite a few. Even pens moved to inaccessible places within stands after Day One and quite a few stands had nibbles (sweets, crisps etc) instead of the traditional pens, post-it pads, mouse mats (there were a few) etc. For those who may have missed out, here are details of free services and free trials (but note you may have to get your organisation's library/information service to set up some of these for you): Free services Companies House Search free for disqualified directors and basic company information via the web site. Dun & Bradstreet For the first time, D&B is supplying free business information via its web site; the UK Marketing File database of 1.8M businesses may be searched using company name, business category and location criteria, to find name, address, phone number and business category. Business information reports, prospecting information and credit decision-making data will be available via credit card payments on the web. Free trials Butterworths Direct (UK legal and tax information services), register via CatchWord access to full text of over 300 journals - for libraries only, Country Risk Group's Country Risk Forecast database, register via Chadwyck-Healey's KnowEurope EU information service, register at Electric Library, full text reference materials for schools and libraries, register via Emerald 2000, MCB's ejournal library, register via (libraries and organisations only) LAWTEL ("the UK's leading on-line legal database"), register via LEXIS-NEXIS Universe (news and business information), email competitive.advantage@lexis-nexis.com or telephone 0171 464 1340 Microinfo and Fenwood Systems Ltd have set up the Fm ServerCentre, providing Internet access to database resources from SilverPlatter (12 databases in the Health & Safety collection) and DialogOnDisc (77 databases). "For information professionals only" free 30-day trials are available, go to ProQuest (from Bell+Howell Information & Learning), access to databases and some full text full image format, for academic, special, government, public, and school libraries only; register at WilsonWeb databases - for libraries only, register via World Market Research Centre's World Markets Online, register via . > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Anne Barker has been involved in the online information world for nearly 25 years, as a searcher/intermediary and information services manager in industry, then as university lecturer and researcher. She is currently working as part of the team on the JUSTEIS (JISC Usage Surveys: Trends in Electronic Information Services) Project , funded by the Higher Education Funding Councils' Joint Information Systems Committee to monitor and evaluate user behaviour in information seeking and use of electronic information services in UK Higher Education. The research is being undertaken by the Department of Information & Library Studies at the University of Wales Aberystwyth in conjunction with Information Automation Ltd . Anne may be contacted by email: Anne.Barker@aber.ac.uk > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Related Free Pint links: * "Working the Web" presentations available to download * Post your response to this article now at the Bar * Read this article online, with activated hyperlinks > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = >>> SEARCH THE ENTIRE FREE PINT SITE <<< http://www.freepint.co.uk/search > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT BAR http://www.freepint.co.uk/bar Here is your summary of what's been happening at the Free Pint Bar over the last couple of weeks. To read a discussion thread you can: - Just visit the Bar. It's free to use and easy to access at: http://www.freepint.co.uk/bar - Read this summary online where all the links are activated: http://www.freepint.co.uk/issues/161299.htm#bar - Add the message number to the end of this address: http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read= It's a tricky job being a Webmaster, and the variety of topics at the Bar over the last two weeks indicate it's not getting any easier. On the site creation side there have been discussions about putting together a requirements specification document (1294), a cautionary tale about choosing a UK card merchant (1396), and integrating eCommerce with mail/telephone orders for a specialist bookshop (1403). When you've decided which UK ISP to host with (1285) then discussion moves to marketing the site and maximising its return (1368), and submitting to search engines (1384 and 1335). You can then measure whether the site is doing its job properly by analysing your Web statistics (1342). Information management has also been a popular topic, with requests for details of information retrieval packages like Idealist, possibly including management of serial subscriptions and capturing non-bibliographic information (1366). Does anyone know of any software that can analyse text or database contents, then rank and display the most commonly used words (1392)? How about the best way to digitise a manual card index catalogue of 30,000 4x5 cards (1323)? We have also seen the usual array of research questions: Where are the best discussion forums for UK shares (1340)? Where can one find a ranking of European private companies (1345)? How many Web sites are now database driven rather than static HTML (1336) or how do you copy the address of a hyperlink without opening the actual page (1358)? Then of course there are the even more specific questions, such as converting .avi files to .mov (1286), request for references to recent work on CASE (Computer Aided Software Engineering) Tools (1311), or where to find veterinary Web resources (1349). Finally, we had a number of replies to the issues raised in the last issue of Free Pint, including additions and corrections to the househunting article (1319), welfare (1346), welfare in the US (1292) and the edition as a whole (1290). Finally the news that all Web addresses in Bar postings are now automatically hyperlinked (1383). Remember, to read this summary with activated hyperlinks visit ... William Hann, Managing Editor > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Bar: Do you have a research question or Web-related comment? It's easy to post a message at Digest: To have the latest Free Pint Bar postings sent to you every other day, send a blank email to Archive: Dormant postings older than 45 days are moved to Email: To write to the Free Pint team, please send your email to > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT FORTHCOMING ARTICLES * Internet Surveys * Legal Information * Researching for TV * * Travel Industry Resources * Portals * Architectural Sources * * Classical Music Sites * PanEris Project * Media Sites * * Companies Information * Knowledge Management* * Researching the Researchers * [Provisional] > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = We've thoroughly enjoyed producing Free Pint this year, and likewise hope you've found it useful for your work. Please do let me have your feedback so that we may continue to bring you the very best of what's happening on the Web. See you in three weeks! Kind regards, William Hann, Managing Editor william@freepint.co.uk (c) Free Pint Limited 1999 http://www.freepint.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = CONTACT INFORMATION William Hann BSc MIInfSc, Founder and Managing Editor e: william@freepint.co.uk t: +44 (0)1784 455435 f: +44 (0)1784 455436 Rex Cooke FIInfSc FRSA, Editor e: rex@freepint.co.uk t: +44 (0)1342 316027 f: +44 (0)1342 316027 Lesley Robinson BA MBA, Business Development e: lesley@freepint.co.uk t: +44 (0)20 8871 4284 f: +44 (0)20 8875 9165 Simon Collery BA, Business Development e: simon@freepint.co.uk t: +44 (0)1865 434143 f: +44 (0)1784 455436 Jane, Administrator e: jane@freepint.co.uk Address (no stamp needed) Free Pint Limited, FREEPOST (SEA3901), Staines Middlesex, TW18 3BR, United Kingdom Web - http://www.freepint.co.uk Advertising - ads@freepint.co.uk Subscriptions - subs@freepint.co.uk Letters & Comments - feedback@freepint.co.uk Authors - http://www.freepint.co.uk/author.htm Latest Issue Autoresponder - auto@freepint.co.uk > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Free Pint (ISSN 1460-7239) is a free newsletter written by information professionals who share how they find quality and reliable information on the Internet. 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