Subject: Free Pint No.50 - Water, Electronic Communities, New Economy Free Pint "Helping 26,000 people use the Web for their work" http://www.freepint.co.uk/ ISSN 1460-7239 18th November 1999 No.50 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = IN THIS ISSUE EDITORIAL TIPS AND TECHNIQUES "Information on tap - Web resources on the water industry" By Susan Alcock BOOKSHELF "Managing in the New Economy" Reviewed by Simon Collery FEATURE ARTICLE "Electronic Communities" By Huw Owen FREE PINT BAR http://www.freepint.co.uk/bar FREE PINT FORTHCOMING ARTICLES CONTACT INFORMATION ONLINE VERSION WITH ACTIVATED HYPERLINKS http://www.freepint.co.uk/issues/181199.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = DO YOU NEED INFORMATION ABOUT THE ENVIRONMENT? For planning, waste management and environmental accountability there is a growing need for information covering this wide field. It includes geography, chemistry, ecology and biology. Learn how to get the facts you need at the British Library's course 'Sources of Environmental Information'. Date: November 30th. Price 175 pounds exc. VAT. Contact Maureen Heath Tel: 020 7412 7470 e-mail maureen.heath@bl.uk. Web www.bl.uk/services/stb/courses.html > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [bl501] >>> ABOUT FREE PINT <<< Free Pint is a free newsletter with help on using the Web for your work. It is published by email every two weeks and free copies can be reserved at . The site also houses a full archive of articles, reviews and discussions. The newsletter may be freely distributed in its entirety, so please do pass it on, and is best viewed using a non-proportional font like Courier. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = EDITORIAL With the publication of this, our 50th issue, we can now proudly state that the Web site archive gives access to one hundred (yes, 100!) free Web-related articles by information professionals. Alongside this are over 1100 postings to the Free Pint Bar. Therefore, isn't it time you paid another visit to the Web site to check out what's there? We bring you another cosmopolitan issue today, with detailed articles on finding water resources on the Web, creating and using electronic communities, and a review of a book containing a range of articles by management gurus covering how to manage in the new economy. I've also summarised the main topics at the Bar as usual, and so there really should be something for everyone. We'll shortly be welcoming two new full-time members of staff to the Free Pint team, both of whom are well known information professionals. This certainly is an exciting time for Free Pint as we are laying the foundations for a very bright future. Watch this space. Do let me know if you find this issue useful by joining the Free Pint team at the Bar . Kind regards, William William Hann BSc MIInfSc Founder and Managing Editor, Free Pint e: william@freepint.co.uk w: http://www.freepint.co.uk/ t: +44 (0)1784 455435 f: +44 (0)1784 455436 Free Pint is a trademark of Free Pint Limited > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = THE CITY INFORMATION GROUP (CIG) IS THE LEADING PROFESSIONAL BODY FOR FINANCIAL AND BUSINESS INFORMATION PROFESSIONALS. This year, the prestigious CIG Christmas Ball is being held at Le Meridien Waldorf Hotel on 6th December 1999. It's a special year for CIG as we are celebrating our 10th birthday, so make sure you are there! Also, come and see CIG on Stand 7 at the Online Information 99 exhibition at Olympia, December 7-9. For further details contact the CIG Administrator on 020 8871 4284 or . > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [ci502] >>> ADVERTISE HERE. REACH 26,000 PROFESSIONALS. SIMPLE <<< http://www.freepint.co.uk/advert.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = TIPS AND TECHNIQUES "Information on tap - Web resources on the water industry" By Susan Alcock When I first started gathering links for my own intranet pages (which are not available over the Internet), it was very much a case of "Water, water everywhere...". I really didn't know where to start. But once I found the following two main sites with excellent links, I was off! The Utility Connection and The American Water Works Association both have superb listings, and, although there is much overlap, neither lists exactly the same sites as the other. The USA, with its mass of individual water and wastewater utilities, has a vast listing, but increasingly countries worldwide are requesting links. These two sites are superb resources and a good place to start looking for information you might require. They include information on water and wastewater utilities, water institutions and research organisations, a whole lot of sites which include water or environmental news or magazines and various other water information sites. As most researchers know, finding sites with excellent links pages is one of the best ways of searching the Internet. Other good lists of water links are: The WaterLibrarian's Homepage ; Water Links, part of the African Water Page ; WetList from the Universities Water Information Network; Hydrology Web and Lifewater Canada . Water research institutions abound, both internationally and within individual countries. Two useful sites are those of The Water Environment Federation and The Water Environment Research Foundation . UK sites include the Foundation for Water Research (FWR) and the Water Research Centre (WRc) . Legislation is another area which is of relevance, and it is always a problem to find both current information and to be able to know when this information is updated. The Stationery Office in London puts its legislation freely available online, and The Daily List, available through this site, can be viewed regularly to pick up on new publications. Unfortunately Acts can only be viewed in full back to 1996, and Statutory Instruments back to 1997. European Directives which deal with water, waste and other environmental issues can be found within the Europa site . American legislation can be accessed on the Environmental Protection Agency (EPA) site . Regulatory issues dealing with water and wastewater are essential. In the UK, The Office of Water Services (OFWAT) and the Drinking Water Inspectorate (DWI) have a wide range of useful and current information on their sites. Specialised magazines and news published on the web are other rich sources of information. Some useful ones are: e. water , WaterWorld, Water & Wastewater International and Worldwide Waste Management , and Water Online . Directories and details of suppliers are often available on these sites. With privatisation in some countries (especially the UK), the water industry is increasingly a business and details of companies, together with the current share price of company stock, is regularly required. One way of finding UK information is by going to the following site - UK Equities Direct , clicking on "Companies" and then entering the company name to check the latest figures. The national association for the UK's water suppliers, Water UK, can be viewed at its site . Details and links to the privatised UK water companies will be found here. One of the areas which receives a lot of press coverage in Britain is the quality and standard of the beaches, especially in view of the various clean-up schemes by the water companies, and the looming European Directive deadlines. Details of the annual Good Beach Guide can be found on the Marine Conservation Society's site and the Environment Agency (EA) has a wealth of information on its testing of bathing water quality (tip: make sure to click all the links to find the details). Campaigns to clean up the water are important too, and some of the main UK campaigns are: Bag it & Bin It National Campaign ; Surfers Against Sewage ; Tidy Britain Group and WaterWatch . The provision of clean drinking water and adequate sanitation for developing countries and countries in need of assistance after natural or other disasters is supported by a number of specific charities. In the UK WaterAid is the main organisation, but others such as American Water Relief , Water Partners International , Water for People and Lifewater International provide details of their programmes worldwide. Environmental information is linked closely with water resources, and sites such as those of the (UK) Environment Agency (EA) , the (UK) Department of the Environment, Transport and the Regions , the US Environmental Protection Agency (EPA) and the European Environment Agency provide invaluable additional information on water quality and waste management. Environmental Data Services (ENDS) has an excellent site which fully complements its paper publications, and is well worth bookmarking. On the whole most water sites can be accessed by following links from one of the sites mentioned above. Experience, as always, will show which sites are of most relevance and/or importance. Nothing remains static, and new sites are added regularly, but with luck, those dedicated people creating lists of links will add them to their sites for the rest of us to find. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Susan Alcock (BA, Dip Lib, MSLS, MIInfSc) was born in Zimbabwe and was educated there, in South Africa and the USA. She worked at the University of Zimbabwe first as a Map Librarian and then as a Medical Librarian. In 1986, she emigrated with her young family to England and has been Librarian at South West Water in Exeter, Devon since 1989. She has set up a very detailed Intranet site within her company, and thoroughly enjoys web-searching. Sue can be contacted by email: . > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Related Free Pint links: * Chat to the author now at the Bar * Read this article online, with activated hyperlinks > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ERETAILING 2000 15-16 FEBRUARY 2000 NOVOTEL LONDON WEST The most successful eretailing event in the US is coming to Europe. Organised by Learned Information & featuring shop.org from the US & IMRG in Europe, this conference brings together best practice case studies from European & US trailblazers, facing up to the challenges that eretailers in Europe confront daily. Themes include: a survey of the online retailing landscape & the US experience. For information visit www.eretailing.co.uk > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [li503] >>> "HOW DO I FIND PAST ARTICLE SUBJECTS?" <<< Do a keyword search Browse the subjects > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT BOOKSHELF "Managing in the New Economy" Reviewed by Simon Collery This book looks at first like a collection of articles by different people, and edited by Joan Magretta. However, it is really a collaborative work by many hands, arranged and directed by Magretta. In the introduction the question 'Is there a new economy?' is posed. Then various aspects of the job of managing, each of which has an article to itself, are examined. The numerous ways in which managing has changed are underlined. And the answer is that there is a new economy, but that doesn't mean that everything has changed in every way. Magretta identifies three long-term trends, which have a significant impact on every industry: the rise of networks, the growth of knowledge work and the globalization of trade. Each aspect of management is examined for the effects these trends have. The result of reading this book is that you get an informed view of what really is going on. Hyped and oversimplified views, which are ubiquitous, are debunked. Sure, some things are changing, and in clearly identifiable ways. But some things are not changing and we need to know what remains the same. Some of the basic principles of economics remain and human nature itself has not been eroded. It is vital to recognize what is still the same in order to work with what has changed. Magretta remarks that 'articles about management tend to be analytic, focusing on one dimension of what we all know to be a multidimensional beast.' And indeed, each article concentrates on some one topic, till we feel the depth of that topic. Then Magretta synthesizes what the other collaborators analyze. She draws the articles together, notes similarities and differences, and underlines the larger structure inside which all these views fit together. Part I deals with 'Competition and Strategy', Part II looks at 'Leadership and Organization' and Part III considers 'Ideas at work'. There is an executive summary of each article at the end of the book, and a short biography of each collaborator. Instead of getting a set of Frequently Asked Questions and their respective answers, we get a set of well-rounded accounts of important issues, written by some of the best names in the field. Nobody claims to be offering the definitive answers, and Magretta points out that there are 'no silver bullets in this collection'. This book is very well constructed and uses the best materials. Find out more about this book on the Free Pint Bookshelf at http://www.freepint.co.uk/bookshelf/managing.htm > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Simon Collery has been involved in editorial and research work for the electronic media for a number of years, working for AND Data Solutions, Oxford, and the Oxford English Dictionary Project. One of his primary interests is the use of the Internet as a serious research tool and a source of free, reliable information and software. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Related Free Pint links: * Internet strategy books on the Free Pint Bookshelf * Read customer comments and buy this book at Amazon.co.uk or Amazon.com > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >>> Would you like to see a Web related book reviewed here? <<< Send details to > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Domain Registration: .com,.net .org Price Crash http://www.globalgold.co.uk/ Global Gold offers Web site hosting and domain name registration at affordable prices. Instant name registration starts at just 24.99 pounds for .uk and 39.99 pounds for .com, .net and .org. Hosting packages start at just 6.00 pounds a month for our basic accounts. Check your domain or find out more at http://www.globalgold.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [gg504] FEATURE ARTICLE "Electronic Communities" By Huw Owen They say that you ought to start any diatribe by raising a smile with your audience. So, to fulfil this obligation, and to practice what I preach, anybody in need of a good laugh can mail me privately, and I've got a cracking joke I can mail back to you ! The intention here is to skim some peaks, and provide some thought provoking stimulus for how Electronic communities can be harnessed positively by those who wish to manipulate them. I make no apology for not digging as deeply into any of these topics that they all, in their own right, deserve. Nor do I make any apology for failing to push the boundaries of understanding for those who are already fully exploiting the power of Electronic communities. This is nothing more than a whistle stop tour of some of the areas that we at BBC Resources are exploring with some of our partners at this exciting stage in the evolution of the electronic community. So, you're an MD of a small woollen mill down in rural West Wales. For years, your business has ticked along nicely supplying local craft shops and half a dozen local retailers. Your product line evolves iteratively, because you are physically so close to your customer base that you are able to get constant feedback of what is and what isn't selling, so modifications and new lines are based on a fairly dynamic response to market needs. Or maybe you're a social worker based in Leeds. You have a small circle of peers with whom you regularly meet both formally and informally, and you are able to swap experiences about some of the more difficult cases you are dealing with, which helps you become more effective in your job. A couple of times a year, you go to Conferences, get inspired by a speaker, and may even ask that speaker a question. You'll probably never get any quality time with that speaker ever again though. And the guy you meet at the bar one evening comes from Belfast - he does a similar job to you, in a similar, inner city environment. You hit it off, and become best mates for two days - but he goes back to Belfast, you go back to Leeds, and gradually the phone calls and letters taper off.... two opportunities for positive networking have disappeared almost as quickly as they emerged. You might even be a contract engineering worker in Saudi Arabia - your contract is coming to an end, and you want to move back to the UK. You've got no real access to the job market, and you're also desperate to catch up with the fortunes of your home town football club, Southampton AFC. Your mum sends you out the Sunday Papers occasionally, but you're not really in touch with things..... Or you could be a student, a health worker, a farmer, an assembly worker in a factory, a lecturer, unemployed - finding people, and networks, who can help you get where you want is suddenly becoming a whole new ball game altogether ! Whilst a world of opportunity might only be a modem connection away, the path to Nirvana, as ever, is littered with obstacles; how do "publishers" target their specific audiences, how can standards of confidentiality and morality be safeguarded, how do individuals access the E Communities that can really add value to their lives, how can "access for all" be hastened, and how are the potentially pernicious social side effects of the electronic society to be properly controlled ? Therefore, there are pragmatic as well as social/ ethical challenges ahead. Whilst there are others far better qualified than me to comment on the sociological implications, there are a number of the practical implementation issues which we at BBC Resources are already forging ahead with; Marketing/ Increasing traffic ; Whilst traditional, segmentation marketing disciplines can be applied to this field, there are a number of prima facie contradictions in terms of pursuing just these methods; the bottom line being, if the individual members of your target audience aren't on the net - they're not going to get your message ! Thus, you have the dual challenge of finding targets who are on the net, and the re-education of those who are not (yet !). On a pragmatic level therefore, a number of intuitive, common sense approaches can be the most effective marketing that you do. Are there existing net "communities" with an affinity to your specific area of interest ? It can take a lot of time searching, and even more time and persuasion to convert new community members, but it can be one of the most rewarding avenues for customer acquisition. Is there a specific geographic, corporate or community framework, which already has a substantial amount of traffic on an existing network ? It could well be a sports club site, an existing company intranet site or a local Amateur theatrical site - all of which could be harnessed to an affiliated interest group. When all is said and done, the most effective form of marketing using any platform, and in any geo-demographic situation, is by word of mouth, or direct reference - harnessing an existing "community" to the growth of a new one. The best way, of course, to get a positive word of mouth reference is to give the consumer a positive buying experience - this is a truism whether we're talking of white goods, brown goods, eclectic services - or participation in an Electronic Community ! What unique experiences, with reference to the scenarios given earlier, can people expect when they are part of an E Community ? Personally, I have been involved in threads ranging from the difficulties of parenthood to managing difficult employees/ situations to personal identity. I have been involved in discussions which have helped community members (in their own words) to recover from bereavement, the trauma of rape and of being mugged - this next bit is a "cut and paste" from the outcome of the latter case - "thanks guys, these last couple of weeks have been hell. You are the only people I've been able to talk to about it. I've just been down to the shops - the first time I've been out in a fortnight - and I'm back, and I'm OK - I couldn't have done this without you". Powerful stuff. The one thing that strikes me about these Electronic conversations are the level of honesty and openness that occurs in them - is it the anonymity, above all else, which allows this ? Or is it the unique pace at which responses can be made - writing a letter, a report or a memo always allows the author time to think, edit, re-draft and consider before finally committing the communication - direct speech on the other hand allows no editorial "come back" for the "author" - E Mail has the immediacy of direct speech, but it also has a small time lapse for reflection - and it can also have a short time lapse for response - again, a completely different time scale to either traditional methods of written and verbal communication. All in all, we still have a lot to learn about the potential power of Electronic communities - but for sure they are exciting, they are different, they are with us to stay - and they are full to the brim of potential ! > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - BBC Resources are a wholly owned subsidiary of the BBC, providing production facilities and solutions to both broadcast and corporate customers. The growth of "the interactive industry" over the past few years has allowed BBC Resources to develop their core interactive skills, seen on your television screen for years, to service this new industry. They act as consultants on large, multinational projects - and they also work with small, local businesses to help them "get on the web" in the most effective manner. For more information, contact Huw Owen at or Peter Warren at . > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Related Free Pint links: * Chat to the author now at the Bar * Read this article online, with activated hyperlinks > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = >>> ALLOW US TO TELL YOUR FRIENDS ABOUT FREE PINT <<< Simply enter their name and email address and we'll send them a courteous introduction to the newsletter and the latest issue. http://www.freepint.co.uk/reco.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT BAR http://www.freepint.co.uk/bar It's been a busy two weeks at the Bar, with over 140 messages posted. I'm thinking about changing my title from "Managing Editor" to "Barman" since announcing that we now take orders (uhum, postings) by email. If you've got something to say, but don't have immediate access to the Web, then email it to and we'll make sure it gets added. You'll have to visit the Web site though to read any replies. If replying to a message, then remember to include the message number to which your reply should be attached. Here is the summary of the latest postings. Enjoy. William Hann, Landlord > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - E-commerce - Impact Assessment http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=998 Discussing the effect on local shops, services and town centres Sources of world news http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1001 Tips on sourcing a world news feed for an international Intranet Problems getting a site listed by Yahoo! http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1003 US recruitment training firm moving to Europe http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1010 How to gain more exposure in the UK? Any recruiter's networks? ADSL and (in)security (RE: Free Pint No.48) http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1012 Discussion of experience with ADSL, inc. firewalls and networking Slashing US car parking costs http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1014 Pointer to AAA guide from Fatbrain Banking in the Isle of Man http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1017 Anyone with comments on having an account here? Finding out the service provider of a site http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1022 How do you do this? Response to Richard Eskins' comments about the LA and EARL (FP No.49) http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1025 Rugby World Cup http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1028 Pointers to sites and newsfeeds Pre-Pay Mobile Phones http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1034 Anyone know of wholesale suppliers of the above for all networks? Current international copyright information http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1043 Where to find comprehensive links to the above on the Web WebTrader Code of Practice needed for Which? approval symbol on site http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1044 Where can one find a basic, simple, easy to understand version? British books - link to Amazon and question http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1045 Any UK sites where authors can submit novels for publication? National contact directory for public services http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1053 Announcement of this experimental directory from the Cabinet Office in the UK, requesting suggestions for enhancements and linking Marketing contacts http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1057 How to find worldwide media industry contact directories The impact and critical success factors for on-line trading http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1061 Request for information on the above Filtering Internet access in schools, colleges and libraries http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1070 Discussion, sites, and full results of the informal survey VAT on books supplied to EU addresses http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1074 Discussion of the addition of 25% by Amazon on orders to Sweden University for Industry http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1083 Are unrelated local Learning Centre initiatives going to support the UfI? Do you know what the UfI is? How does one source email addresses for a motor cycle touring site? http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1086 Comprehensive list/directory of UK PC dealers and resellers needed http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1089 Search for a particular book (by Leontiev) http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1092 With links to university library catalogues Domain Names: rights of ".com" ownership http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1094 Discussion on whether owning a ".com" domain gives legal rights to all other domain endings Finding out about new ".com" companies http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1102 Discussion of why; site suggestion; any UK sites? Guttering - research questions http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1108 When first used? Purpose? Roof design changed? Pointers welcomed Online groceries - request for opinions for article http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1114 What is your favourite online supermarket? What is the UK situation? Directors and shareholders http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1115 Where to get a list of directors and shareholders for a UK company? Web site promotion http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1121 Lots of tips and pointers for promoting your site for free Search engine promotion http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1124 Which is best: register lots of domains or create large site? Web discussion software and site hosting http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1125 Any thoughts or suggestions on software and hosts? Domain names for 5 pounds? http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1131 Meta Site for Fund Management http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1136 Sharing an invaluable categorised links site Finding search engines with a UK bias http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1137 Starting an Internet business http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1149 Where does a Net newcomer find out all about this? Why not post your own question or comment today at ... http://www.freepint.co.uk/bar > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Please note: It is likely that responses will have been posted to some of these queries and so please do check out the latest replies. Digest: To get the latest postings emailed to you every other day, send a blank email to or sign up direct at Archive: Dormant postings older than 45 days are moved automatically to . Email: If you would like to write a letter to the Free Pint team, then please send your email to remembering to include your name, title and company or organisation. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT FORTHCOMING ARTICLES * Researching for TV * Help and Welfare Services * Internet surveys * Travel Industry Resources * Portals * * Legal Information * Architectural sources * * Househunting on the Web * Review of Online Information 99 * * Classical Music Sites * Knowledge Management * [Provisional] > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = >>> DO YOU HAVE AN IDEA FOR AN ARTICLE? <<< http://www.freepint.co.uk/author.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = I hope you've enjoyed this issue of Free Pint. Please do join us at the Bar and remember that the newsletter is free because of support from advertising. Therefore, if responding to an advert then please do mention Free Pint. 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Kind regards, William Hann, Managing Editor william@freepint.co.uk http://www.freepint.co.uk/ (c) Free Pint Limited 1999 http://www.freepint.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = CONTACT INFORMATION William Hann BSc MIInfSc, Founder and Managing Editor e: william@freepint.co.uk t: +44 (0)1784 455435 f: +44 (0)1784 455436 Rex Cooke FIInfSc FRSA, Editor e: rex@freepint.co.uk t: +44 (0)1784 455466 f: +44 (0)1784 455436 Jane, Administrator e: jane@freepint.co.uk Address (no stamp needed) Willco "Free Pint", FREEPOST (SEA3901), Staines Middlesex, TW18 3BR, United Kingdom Web - http://www.freepint.co.uk Advertising - ads@freepint.co.uk Subscriptions - subs@freepint.co.uk Letters & Comments - feedback@freepint.co.uk Authors - http://www.freepint.co.uk/author.htm Latest Issue Autoresponder - auto@freepint.co.uk > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Free Pint (ISSN 1460-7239) is a free newsletter written by information professionals who share how they find quality and reliable information on the Internet. 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