Articles by Jane John:

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Key to Research Success: Asking the Right Questions
Sunday, 2nd November 2008

Information professionals know that it may be easy to answer a client's research question, but it can be much harder to answer the question they meant to ask. Jane Johns provides eight helpful tips for helping improve the quality of the client's question with the goal of taking the guesswork out of providing the answer.

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Key to Research Success: Asking the Right Questions [ABSTRACT]
Sunday, 2nd November 2008

Information professionals know that it may be easy to answer a client's research question, but it can be much harder to answer the question they meant to ask. Jane Johns provides eight helpful tips for helping improve the quality of the client's question with the goal of taking the guesswork out of providing the answer.