Webinars

Jinfo's practical and targeted Webinars bring quality professional development to your desktop, as part of a Jinfo Subscription.

Our unique expertise in distance education ensures that these sessions provide you with new tools and knowledge you can apply immediately.

Centre of Excellence (step four - assess your team’s characteristics)
22nd June 2021

Ended. Recording available.

[Focus: Centre of Excellence]

Managing the Information Centre of Excellence means identifying your team's strengths and weaknesses within the six characteristics that drive success.In this webinar, we'll walk through how to complete a self-assessment of how these characteristics are present within your team, as well as...

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Centre of Excellence (step three - envision your Known Fors)
10th June 2021

Ended. Recording available.

[Focus: Centre of Excellence]

What is the unique contribution that your team – with your particular expertise – can make to your organisation? The ability to summarise your value helps you capture the best of what you do and describe it in succinct headlines.In this webinar, we will walk you through the visioning...

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Centre of Excellence (step two - create your Pillars of Service)
26th May 2021

Ended. Recording available.

[Focus: Centre of Excellence]

Crafting your Pillars of Service allows you to build your Information Centre of Excellence around what stakeholders value and need. In this webinar, we will walk through the parts of the activity you’ll need to complete to develop your Pillars of Service.To get the most out of this...

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Centre of Excellence (step one - map your services to the model)
25th May 2021

Ended. Recording available.

[Focus: Centre of Excellence]

Evolving your current service towards your vision of the future as an Information Centre of Excellence starts with mapping your current services against our model.In this webinar, we’ll walk through the activity we designed to enable you to complete this mapping exercise. To get the...

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Crafting a scorecard (step five - capture inputs)
25th May 2021

Ended. Recording available.

[Focus: Content Portfolio]

In the final step of the Scorecards methodology, you need to prioritise and collect data, refine your scoring documentation and get started using scores. In this webinar, Jinfo’s Director of Research Robin Neidorf walked through the activities designed to enable you to finalise your...

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Scorecards - designing and documenting scoring systems
20th April 2021

Ended. Recording available.

[Focus: Content Portfolio]

Useful scorecards for product evaluation, stakeholder communication and negotiation support include the components you care about and reflect a scoring system that makes sense to you.In this webinar, Jinfo's Director of Research Robin Neidorf walked through the activities we designed to enable...

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Crafting a scorecard (step two - select components)
20th April 2021

Ended. Recording available.

[Focus: Content Portfolio]

There are a lot of things you could measure and capture on your scorecards, but which components are the most important ones for achieving your goals?In this webinar, we walked through the activity to understand component and analyse which fit with your goals and desired results.To get the most...

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Crafting a scorecard (step one - set goals and priorities)
20th April 2021

Ended. Recording available.

[Focus: Content Portfolio]

Scorecards are a compelling concept to support the evaluation of products and vendors, communication with stakeholders and licence negotiations.Jinfo has developed a comprehensive guide to the thinking process to follow in order to craft useful – and manageable – scorecards. It starts...

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Comparative product evaluation - breaking it down into manageable pieces
19th January 2021

Ended. Recording available.

[Focus: Content Portfolio]

In this webinar, Steve Bynghall presented a clear overview of how to design comprehensive product evaluations. This framework was developed following interviews with Benoit Sollie at Cargill, demonstrating best practice for comparing products against end-user needs.To get the most value from this...

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The importance of current awareness tracking
12th January 2021

Ended. Recording available.

[Focus: Content Portfolio]

Staying on top of current awareness is mission critical for information centres. View this session to dig into our insights on: What are the goals you might have in tracking current awareness How to organise your thinking for setting up a tracking system Which KPIs are most...

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