Webinars
Jinfo's practical and targeted Webinars bring quality professional development to your desktop, as part of a Jinfo Subscription.
Our unique expertise in distance education ensures that these sessions provide you with new tools and knowledge you can apply immediately.
Centre of Excellence (step three - envision your Known Fors)
10th June 2021
Ended.
Recording available.
[Focus: Centre of Excellence]
What is the unique contribution that your team – with your particular expertise – can make to your organisation? The ability to summarise your value helps you capture the best of what you do and describe it in succinct headlines.In this webinar, we will walk you through the visioning...
Centre of Excellence (step two - create your Pillars of Service)
26th May 2021
Ended.
Recording available.
[Focus: Centre of Excellence]
Crafting your Pillars of Service allows you to build your Information Centre of Excellence around what stakeholders value and need. In this webinar, we will walk through the parts of the activity you’ll need to complete to develop your Pillars of Service.To get the most out of this...
Centre of Excellence (step one - map your services to the model)
25th May 2021
Ended.
Recording available.
[Focus: Centre of Excellence]
Evolving your current service towards your vision of the future as an Information Centre of Excellence starts with mapping your current services against our model.In this webinar, we’ll walk through the activity we designed to enable you to complete this mapping exercise. To get the...
Crafting a scorecard (step five - capture inputs)
25th May 2021
Ended.
Recording available.
[Focus: Content Portfolio]
In the final step of the Scorecards methodology, you need to prioritise and collect data, refine your scoring documentation and get started using scores. In this webinar, Jinfo’s Director of Research Robin Neidorf walked through the activities designed to enable you to finalise your...
Scorecards - designing and documenting scoring systems
20th April 2021
Ended.
Recording available.
[Focus: Content Portfolio]
Useful scorecards for product evaluation, stakeholder communication and negotiation support include the components you care about and reflect a scoring system that makes sense to you.In this webinar, Jinfo's Director of Research Robin Neidorf walked through the activities we designed to enable...
Crafting a scorecard (step two - select components)
20th April 2021
Ended.
Recording available.
[Focus: Content Portfolio]
There are a lot of things you could measure and capture on your scorecards, but which components are the most important ones for achieving your goals?In this webinar, we walked through the activity to understand component and analyse which fit with your goals and desired results.To get the most...
Crafting a scorecard (step one - set goals and priorities)
20th April 2021
Ended.
Recording available.
[Focus: Content Portfolio]
Scorecards are a compelling concept to support the evaluation of products and vendors, communication with stakeholders and licence negotiations.Jinfo has developed a comprehensive guide to the thinking process to follow in order to craft useful – and manageable – scorecards. It starts...
Comparative product evaluation - breaking it down into manageable pieces
19th January 2021
Ended.
Recording available.
[Focus: Content Portfolio]
In this webinar, Steve Bynghall presented a clear overview of how to design comprehensive product evaluations. This framework was developed following interviews with Benoit Sollie at Cargill, demonstrating best practice for comparing products against end-user needs.To get the most value from this...
The importance of current awareness tracking
12th January 2021
Ended.
Recording available.
[Focus: Content Portfolio]
Staying on top of current awareness is mission critical for information centres. View this session to dig into our insights on: What are the goals you might have in tracking current awareness How to organise your thinking for setting up a tracking system Which KPIs are most...
State of the Industry, 2021
5th January 2021
Ended.
Recording available.
Jinfo's 2021 "State of the Industry" overview covered the most important trends, themes and challenges information teams need to consider, including:The "new normal" business environment, and how to remain agileMarket landscape for information products and services,...
Latest in this Focus: Get started adapting the model to your environment with step-by-step guidance on practical activities for strategic planning. Define your own future where information is a strategic asset to your organisation.
What clients say about Centre of Excellence:
"My colleagues and I used your Known Fors activity, and we now have a vision as to who we are going to be. We already achieved ROI... a sincere thanks!" Director of Research and Information Services, international law firm
A Jinfo Subscription gets you access to activity-based content to move your projects forward, plus dynamic peer group discussions on meaty topics.
- Research update - design your strongest future as a Centre of Excellence
Thursday, 3rd June 2021 - The Information Centre of Excellence – a flexible model of value, resilience and strategy
Tuesday, 25th May 2021 - Research update - one step at a time towards developing scorecards
Thursday, 20th May 2021
Articles:
- Centre of Excellence (step three - envision your Known Fors)
Thursday, 10th June 2021 - Centre of Excellence (step two - create your Pillars of Service)
Wednesday, 26th May 2021 - Centre of Excellence (step one - map your services to the model)
Tuesday, 25th May 2021
Reports:
- Community deck - scorecards - how information teams are designing and using them
Wednesday, 2nd June 2021 - Community deck - negotiation clinic - role-play and Q&A
Monday, 26th April 2021 - Community deck - usage data in contract negotiations
Thursday, 1st April 2021
- Centre of Excellence - make progress on your evolution, with your peers (Community) Tuesday, 13th July 2021
- Centre of Excellence - examples of Pillars of Service and Known Fors (Community) Tuesday, 15th June 2021
- Scorecards - how information teams are designing and using them (Community) Tuesday, 25th May 2021
- Centre of Excellence (step three - envision your Known Fors) (Webinar) Thursday, 10th June 2021
- Centre of Excellence (step two - create your Pillars of Service) (Webinar) Wednesday, 26th May 2021
- Centre of Excellence (step one - map your services to the model) (Webinar) Tuesday, 25th May 2021
Our proven processes, resources and guidance will help your team make the shift from transaction centre to strategic asset.
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