Centre of Excellence
Focus
Information needs to be embedded in the DNA of your organisation.
Jinfo's Focus on the Information Centre of Excellence enables you to create and sustain that depth, even in the face of change.
With the Information Centre of Excellence model, you develop:
- A clear, articulated vision of what "excellence" means in your organisation
- Gap analysis of your current expertise and services against that vision
- Analysis of your characteristic strengths compared with the Centre of Excellence model
- A tailored roadmap to guide your journey towards a stronger Centre of Excellence.
Get started with the five steps outlined below, to enable you to adapt the model to the opportunities in your environment, and evolve to a Centre of Excellence.
For tailored assistance and fine-tuning of your vision as an Information Centre of Excellence, become a client.
"I'm Robin Neidorf, Director of Research for Jinfo.
You can advance your information strategy with the practical activities and research insights in Jinfo's Focus areas when you become a client.
Contact me to discuss your unique needs, and we can map our methods and experience to address your opportunities and challenges".
Start here
Work on your own – Content
Use the step-by-step activities described in the following articles and webinars to develop your unique version of Information Centre of Excellence.
Step one - map your services to the model
Activity
Article
(5 pages)
Recorded
Webinar
(13 mins)
Step two - create your Pillars of Service
Activity
Article
(9 pages)
Recorded
Webinar
(20 mins)
Step three - envision your Known Fors
Activity
Article
(12 pages)
Recorded
Webinar
(20 mins)
Step four - assess your team's characteristics
Activity
Article
(12 pages)
Recorded
Webinar
(20 mins)
Step five - your evolution work plan
Activity
Article
(12 pages)
Recorded
Webinar
(14 mins)
How do other information teams do it? Community dialogue
Every information team has it's own adaptation of the Centre of Excellence – trade ideas with your peers in the Jinfo Community sessions in our Focus on Centre of Excellence. Anonymised notes available from these past sessions:
Tailored assistance when you become a client
You don't have to do it all on your own. Jinfo has worked with a wide range of information teams of all sizes on adapting the Information Centre of Excellence to create their version of "best practice". Talk to us today to tailor a plan for you.
Testimonial
"With your help, we have seen the difference the Information Centre of Excellence model makes. For example, since we implemented some simple changes in how we communicate with new joiners (as part of enabling end users), we have seen a marked increase in response rates and use of training resources. Learning to think more like a user clearly pays off."
Lead, information and knowledge management, agribusiness