The Information Centre of Excellence model is a flexible approach to balancing the three things your information function needs to incorporate:

• Information strategy
• Delivering expert information services
• Enabling end-users.

Get started with the five steps outlined in Jinfo Content, to enable you to adapt the model to the opportunities in your environment, to evolve to a Centre of Excellence.

Then meet with your peers in our Community sessions to get further perspective on making this journey.

Start here

Work on your own – Content

Use the step-by-step activities described in the following articles and webinars to develop your unique version of Information Centre of Excellence.

How do other information teams do it? Community dialogue

Every information team has it's own adaptation of the Centre of Excellence – trade ideas with your peers in the Jinfo Community sessions in our Focus on Centre of Excellence. Anonymised notes available from these past sessions:

Fast-track your progress – Jinfo Consulting

You don't have to do it all on your own. Jinfo has worked with a wide range of information teams of all sizes on adapting the Information Centre of Excellence to create their version of "best practice". Talk with us today about Jinfo Consulting to tailor a plan for you.

Consulting on Centre of Excellence

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Testimonial

"With your help, we have seen the difference the Information Centre of Excellence model makes. For example, since we implemented some simple changes in how we communicate with new joiners (as part of enabling end users), we have seen a marked increase in response rates and use of training resources. Learning to think more like a user clearly pays off."

Lead, information and knowledge management, agribusiness

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