Stephen Phillips

Stephen is a passionate advocate for the information industry. He began working with Jinfo in 2020 as Senior Analyst and became Lead Analyst in 2022.

Before joining Jinfo, Stephen managed a global research team and an extensive portfolio of suppliers at a global investment bank.

Stephen retired from Jinfo in 2026 but continues to support CILIP's work as Trustee and Honorary Treasurer and serves as a non-executive director of M&A Monitor.

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Articles by Stephen Phillips:


Be an agent of change, not a victim of circumstance – tips for information professionals
Thursday, 9th April 2026

Take ownership of your career and become an agent for change, not a victim of circumstance.  

After a 40-year career, Stephen Phillips offers his six tips for information professionals: 

  1. Be commercial
  2. Commit to lifelong learning
  3. Distinguish “Clients” from “Users”
  4. Embrace technology
  5. Build supplier partnerships
  6. Invest in peer networking.


How BASF puts knowledge at the centre of innovation
Wednesday, 28th January 2026

A recent Jinfo Community session, with Dr Stephan Ballenweg of BASF, explored the development of “QKnows”, a global knowledge and information platform for 10,000 R&D researchers.

As a result of the session, Jinfo has produced a detailed report that gives an overview of the development of the QKnows platform, and eight actions for information leaders.

This blog gives some highlights from the report, including two actions, plus details of a forthcoming demo.


January 2026 update
Wednesday, 7th January 2026

  • GenAI strengths, weaknesses and limitations for adverse-media monitoring
  • Honing your information leadership skills
  • How GenAI is affecting your team, and what this means for your strategy.


Actions to balance the risks of adverse-media monitoring and web scraping for news content
Thursday, 18th December 2025

Jinfo has recently been focussing on new content monitoring, and the complex trade-off between comprehensive coverage, data integrity, and copyright risk.

In-depth results from our survey and Community session have generated a number of strategies and actions for information managers.

This blog outlines the issues, and some of the actions, which are available in the full report.


Opportunities for information managers in due diligence and third-party risk
Thursday, 11th December 2025

There are multiple opportunities for information managers to support their organisation’s due diligence and integrity research.

Here we capture some of the opportunities and recommendations from our new report.