Jinfo: Centre of Excellence (step five - your evolution work plan)

Centre of Excellence (step five - your evolution work plan)
Jinfo Webinar

30th July 2021

Description

Evolving to an Information Centre of Excellence and committing to the continuous improvement that keeps you relevant and strategic requires a shift in perspective on department operations.

Your evolution work plan shouldn't just include how you deliver services and communicate with users and stakeholders, it also needs to capture all of the elements of running a successful small business, including:

Service design
Service delivery
Customer relations/account management
Partnership management
Evaluation and continuous improvement
Future planning.

In this webinar, we will walk through the activity Jinfo has designed to support your planning and implementation of a comprehensive work plan for evolving to an Information Centre of Excellence.

To get the most out of this recording, review this article from our Focus on Centre of Excellence:

Step five - your evolution work plan

Viewing this recording alongside the activity will enable you to create a practical plan focused on the most valuable activities.

If you want tailored guidance from Jinfo’s experienced analysts, contact us about Consulting on Centre of Excellence today.

Webinar Recording

A recording and/or slide deck of this webinar is available through a Jinfo Subscription.

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Access to this recorded webinar is available through a Jinfo Subscription, which will help your organisation:

Save time and money
Re-invent information services
Define, measure and communicate information value.

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About this Webinar