Centre of Excellence (step five - your evolution work plan)
Jinfo Webinar
30th July 2021
[Focus: Centre of Excellence]
Description
Evolving to an Information Centre of Excellence and committing to the continuous improvement that keeps you relevant and strategic requires a shift in perspective on department operations.
Your evolution work plan shouldn't just include how you deliver services and communicate with users and stakeholders, it also needs to capture all of the elements of running a successful small business, including:
- Service design
- Service delivery
- Customer relations/account management
- Partnership management
- Evaluation and continuous improvement
- Future planning.
In this webinar, we will walk through the activity Jinfo has designed to support your planning and implementation of a comprehensive work plan for evolving to an Information Centre of Excellence.
To get the most out of this recording, review this article from our Focus on Centre of Excellence:
Viewing this recording alongside the activity will enable you to create a practical plan focused on the most valuable activities.
If you want tailored guidance from Jinfo’s experienced analysts, contact us about Consulting on Centre of Excellence today.
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- Centre of Excellence (step five - your evolution work plan)
Wednesday, 11th August 2021
Jinfo Overview - August 2021
View on YouTube
Five newly recorded webinars on how to complete the activities in our Focus on Value Chain now available.
Express value the way stakeholders do with Value Chain analysis
"I can now sit in a meeting with my stakeholders and articulate the role information plays in their workflows. They understand our contribution to their success." Information Senior Scientist, heavy manufacturing industry
With Jinfo Consulting, you get accountability, fine-tuned guidance and industry-wide perspective.
- Capacity comes from strategy
Wednesday, 15th September 2021 - Tie portfolio value to commercial impact
Monday, 13th September 2021 - Theory, practice, and demonstrating ROI
Thursday, 9th September 2021
Articles:
- Centre of Excellence (step five - your evolution work plan)
Wednesday, 11th August 2021 - Centre of Excellence (step four - assess your team’s characteristics)
Tuesday, 22nd June 2021 - Centre of Excellence (step three - envision your Known Fors)
Thursday, 10th June 2021
Reports:
- Community deck - Centre of Excellence - make progress on your evolution, with your peers
Friday, 23rd July 2021 - Community deck - Centre of Excellence - examples of Pillars of Service and Known Fors
Wednesday, 23rd June 2021 - Community deck - scorecards - how information teams are designing and using them
Wednesday, 2nd June 2021
- Investment philosophies for strategic portfolio management (Community) Thursday, 2nd December 2021
- Negotiation role-play for content licensing professionals (Community) Thursday, 7th October 2021
- Teeing up value-based budget conversations for content licensing (Community) Tuesday, 21st September 2021
- Value Chain (step five - putting the Value Chain together) (Webinar) Tuesday, 31st August 2021
- Value Chain (step four - measurement - selecting and collecting data) (Webinar) Monday, 30th August 2021
- Value Chain (step three - your contributions to the Value Chain) (Webinar) Friday, 27th August 2021