Centre of Excellence (step two - create your Pillars of Service)
Jinfo Webinar
26th May 2021
[Focus: Centre of Excellence]
Description
Crafting your Pillars of Service allows you to build your Information Centre of Excellence around what stakeholders value and need.
In this webinar, we will walk through the parts of the activity you’ll need to complete to develop your Pillars of Service.
To get the most out of this recording, review this article from our Focus on Centre of Excellence:
After viewing this recording, you’ll be able to complete the worksheet in the activity with confidence and describe the value-driven services your department delivers to the organisation.
If you want tailored guidance from Jinfo’s experienced analysts, contact us about Consulting on Centre of Excellence today.
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- Webinar title: Centre of Excellence (step two - create your Pillars of Service)
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Jinfo December 2021 Update
View on YouTube
"My stakeholders finally understand what we do" – Senior Information Manager, manufacturing industry
Work on information strategy in 2022 with Jinfo if you want to:
- Measure, communicate and improve the ROI of information
- Consistently dedicate time to strategy, despite competing demands
- Build on methods tested and proven in other organisations.
For more on how your organisation benefits and how to get started, check out our "Spotlight on strategy".
- There's no information strategy without stakeholder engagement
Wednesday, 1st December 2021 - Measure the impact of information with Value Chain analysis
Monday, 22nd November 2021 - You know more than you think you do
Tuesday, 16th November 2021
Articles:
- Centre of Excellence (step five - your evolution work plan)
Wednesday, 11th August 2021 - Centre of Excellence (step four - assess your team’s characteristics)
Tuesday, 22nd June 2021 - Centre of Excellence (step three - envision your Known Fors)
Thursday, 10th June 2021
Reports:
- Community deck - negotiation role-play for content licensing professionals
Monday, 18th October 2021 - Community deck - teeing up value-based budget conversations for content licensing
Thursday, 30th September 2021 - Community deck - Centre of Excellence - make progress on your evolution, with your peers
Friday, 23rd July 2021
- Stakeholder engagement strategy – tips and tools (Community) Tuesday, 22nd February 2022
- Overcoming the barriers to progress on information strategy (Community) Tuesday, 11th January 2022
- Investment philosophies for strategic portfolio management (Community) Thursday, 2nd December 2021
- Value Chain (step five - putting the Value Chain together) (Webinar) Tuesday, 31st August 2021
- Value Chain (step four - measurement - selecting and collecting data) (Webinar) Monday, 30th August 2021
- Value Chain (step three - your contributions to the Value Chain) (Webinar) Friday, 27th August 2021