Centre of Excellence (step two - create your Pillars of Service)
26th May 2021
[Focus: Centre of Excellence]
Crafting your Pillars of Service allows you to build your Information Centre of Excellence around what stakeholders value and need.
In this webinar, we will walk through the parts of the activity you’ll need to complete to develop your Pillars of Service.
To get the most out of this recording, review this article from our Focus on Centre of Excellence:
After viewing this recording, you’ll be able to complete the worksheet in the activity with confidence and describe the value-driven services your department delivers to the organisation.
If you want tailored guidance from Jinfo’s experienced analysts, contact us about Consulting on Centre of Excellence today.
Webinar Recording and/or Slide Deck
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"I never before fully appreciated the role the information service plays in R&D productivity and innovation. This isn't something that benefits our department; this is something that benefits the whole of R&D."
You can make the impact of information on successful R&D visible and measurable, with Value Chain analysis.
Let us help you map Jinfo's Focus areas to your particular challenges with information strategy and operations.
- Gain confidence and trust through new vocabulary
Wednesday, 13th October 2021
- Manage your content portfolio for risk
Monday, 11th October 2021
- Is your content advisory board primed for strategy in 2022?
Thursday, 7th October 2021
- Centre of Excellence (step five - your evolution work plan)
Wednesday, 11th August 2021
- Centre of Excellence (step four - assess your team’s characteristics)
Tuesday, 22nd June 2021
- Centre of Excellence (step three - envision your Known Fors)
Thursday, 10th June 2021
- Community deck - teeing up value-based budget conversations for content licensing
Thursday, 30th September 2021
- Community deck - Centre of Excellence - make progress on your evolution, with your peers
Friday, 23rd July 2021
- Community deck - Centre of Excellence - examples of Pillars of Service and Known Fors
Wednesday, 23rd June 2021
- Investment philosophies for strategic portfolio management (Community) Thursday, 2nd December 2021
- Negotiation role-play for content licensing professionals (Community) Thursday, 7th October 2021
- Teeing up value-based budget conversations for content licensing (Community) Tuesday, 21st September 2021
- Value Chain (step five - putting the Value Chain together) (Webinar) Tuesday, 31st August 2021
- Value Chain (step four - measurement - selecting and collecting data) (Webinar) Monday, 30th August 2021
- Value Chain (step three - your contributions to the Value Chain) (Webinar) Friday, 27th August 2021