Theresa Cramer

Theresa Cramer is the editor of EContent magazine and Intranets newsletter. She is a 10 year veteran of the publishing industry with a background in both newspaper and book publishing. Follow her on Twitter @TheresaCramer.

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Articles by Theresa Cramer:

Getting control of policies and procedures at Edwards County Hospital
Tuesday, 31st July 2012

Although intranets have been around for many years, plenty of organisations have not yet maximised their usage... or even implemented one, despite their potential to improve internal communications, adherence to policy and workflow. A county hospital in Kansas took a process-oriented approach to develop a much-needed intranet, overcoming internal technical and cultural challenges along the way.

Edwards County Hospital takes control of internal communications with new intranet
Tuesday, 31st July 2012

Not every business benefits from a full customisable intranet solution. Many smaller and mid-sized organisations are in fact better off with a tool with an underlying design specific to their industry, which they can further customise to meet their unique needs. Such was the case with a county hospital in the U.S. when the time came to investigate intranet infrastructure. Rather than the full bells and whistles of a Sharepoint, the hospital opted for a system designed for health care. The result was a successful implementation that managers and line staff feel comfortable with and which fully meets the hospital's needs for streamlined communication, management of policies and procedures and schedule management, among other applications.