The importance of being earnest: About requirements and purpose [ABSTRACT]
6th April 2010

Why is it that employees often complain about the tools they use to keep track of documentation? Ulla de Stricker looks at how this is often caused by a lack of consultation between those selecting and configuring the system on the one hand, and those who are going to use it on the other hand. She stresses the vital importance of information professionals in this process and the value of investing time in attributing metadata to information objects.

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Mastering 140 characters: Engaging customers on Twitter [ABSTRACT]
6th April 2010

Twitter is increasingly being used by businesses but how can the rather restricted nature of Twitter be used effectively to engage with customers? Here Barry Graubart gives us his top tips for getting the most out of Twitter so that there are benefits for both you and the customers.

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New Google tool - animated public data
5th April 2010

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Sell, sell, sell
5th April 2010

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Brave new world of jobs galore?
3rd April 2010

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Into the lions’ den
2nd April 2010

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If you don't ask, you don't get...
1st April 2010

On 23 March 2010 the Commercial Legal and Scientific Group (CLSIG) of CILIP (the UK's library association) held its AGM. This was followed by a practical presentation by Fiona Fogden on negotiating contracts and firm-wide licences from the viewpoint of an information services manager.

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Copyright – it’s all about behaviour
1st April 2010

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The Times' paywall details revealed
28th March 2010

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Meltwater and Nexis lose Times content
27th March 2010

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