Jinfo Blog

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Karen Loasby Managing information about people [ABSTRACT]
4th April 2011

In a security-conscious world it is increasingly difficult for organisations to ensure that one of their major assets – their customer details – are collected without scaring the user and are appropriate for their needs. Karen Loasby looks at the diversity of factors to take into account; from law, security and privacy, to user experience, cost and quality.

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Charlene Burke Twitter for business intelligence [ABSTRACT]
4th April 2011

Twitter is increasingly being used by businesses as part of their marketing campaigns; whether it’s for monitoring their brand, tracking their competitors or making product announcements. But to make the most of research on Twitter, an organised approach is needed that enables easy compilation of the findings. Charlene Burke shows how third party tools can be used to formulate advanced searches, track down and follow executives, search for URLs and track keywords.

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Amanda Hill A Rose by any other name: a new approach to name authority [ABSTRACT]
4th April 2011

Searching for author names in online systems is fraught with difficulty because there are so many possible variations for each name. So the Names Project promises to provide a much-needed solution for the many institutional repositories which are being developed. Amanda Hill describes the progress being made with this JISC-funded, joint British Library and Mimas project.

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Robin Neidorf Are organisations investing in information skills?
20th March 2011

The ability to interact effectively with information is a job requirement for nearly every worker in the digital age. Regardless of job title, we're all sorting through reams of information, finding and selecting the most important bits, analysing it and communicating it constantly. The wrong information can be costly; missing information can be time-consuming; incomplete information can be devastating.

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