Selected Sources for Telecommunications
13th September 2010

DocuTicker editors contribute brief articles to FUMSI on conducting research with grey literature - reports from government agencies, think tanks, research institutes and public interest organisations.

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Welcome to the world of fake transparency
13th September 2010

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Headline copyright shock horror!
10th September 2010

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Elsevier Leads Medical Publishers
9th September 2010

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The FT forges on with paid content
7th September 2010

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NYTimes and Facebook link up
5th September 2010

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Xinhua Gains Ground
3rd September 2010

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Selected Sources for Energy Research
1st September 2010

DocuTicker editors contribute brief articles to FUMSI on conducting research with grey literature - reports from government agencies, think tanks, research institutes and public interest organisations.

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Clustering Search Strategies: An Overview and Update [ABSTRACT]
31st August 2010

It's easy to find pages of results when searching using the conventional search engines, but how can researchers make sure they pinpoint the really relevant search results? Andrew Youngkin provides the answer in his review of eight clustering search engines which take a categorical approach to finding specific information.

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Turning complaints into compliments in a city library service [ABSTRACT]
31st August 2010

'Putting customers first' is a core value for service organisations and what better way to do this than by addressing their issues before they have raised them formally? Twitter is awash with enquiries and complaints and, if these can be tracked down and addressed in a proactive way, it will leave the customers with a very positive feeling about that organisation. Graham Mainds describes how Edinburgh City Libraries turned complaints into compliments by setting up Twitter alerts.   

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