Content
Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.
Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.
Filter the list below:
The Leaving Employee: Knowledge Management for Surviving and Thriving
1st January 2008
When a member of my team announced he was moving interstate a few years ago, I realised I was about to lose someone with four years of specialist product knowledge.
1997-2007: A Decade of Find, Use, Manage, Share
1st December 2007
On the evolutionary scale, 10 years isn't even a blip, not a blink, not a breath in. It's hardly anything at all. But on the information scale, especially in the years from 1997 to 2007, a decade is a new mountain range, a new species, a new world.
1997-2007: A Decade of Find, Use, Manage, Share
1st December 2007
1997-2007: A Decade of Find, Use, Manage, Share
1st December 2007
1997-2007: A Decade of Find, Use, Manage, Share
1st December 2007
Global Collaborative Search: Watch This Space
1st November 2007
The Web's current evolutionary phase, Web 2.0, highlights user- generated content. These days, anyone can publish anything, and everyone shares everything. They do it partly to gain or enhance a reputation ('Here are the coolest/most popular videos on YouTube') and partly out of a real desire to make contact with and collaborate with other people. For the first time ever, the scope of collaboration and social networking is transcending geographical boundaries and aspiring to be truly global.
Enterprise Search: Rethinking it in a Web 2.0 World
1st November 2007
In the Land of Web 1.0, we would search by looking for a small box in the top corner of a website. The user would be expected to know a magical keyword or some other bit of information that would unlock the door to a cascade of results ready to be winnowed by hand into piles of carefully hoarded treasure. Publishing to the Web was controlled by a few individuals called 'webmasters' and data was carefully guarded behind moats and firewalls in castles called database stores. Search engines were composed of spiders that crawled the Web to find pages rendered in HTML, which made them understandable only to advanced human intellect and not re-use friendly. Search had to 'stink', which always seemed a bit unsanitary.
Practice What You Preach: Building and Gaining Credibility with Clients
1st November 2007
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Transforming knowledge management at BASF – GenAI and the evolution of QKnows
10th December 2025
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Read on the Blog:
December 2025 update
3rd December 2025
- Jinfo wins CILIP’s inaugural “McFarlane & Ward Information Management” award
4th December 2025 - December 2025 update
3rd December 2025 - Review of Matchplat – combining AI with traditional industry code searching
27th November 2025
- Team roles and AI (Community) 26th February 2026
- Team demand and AI (Community) 22nd January 2026
- Transforming knowledge management at BASF – GenAI and the evolution of QKnows (Community) 10th December 2025