Content
Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.
Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.
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Right To Be Forgotten - Good News for Info Pros?
23rd May 2014
In a ruling that has provoked widespread astonishment, the European Court of Justice has held that individuals can require Google and other search engines to remove links to information about them that they regard as inadequate or no longer relevant. In the debate between free speech and absence of censorship on the one hand, and personal privacy and data protection on the other, Tim Buckley Owen argues that the ruling could represent an opportunity for information professionals. It could demonstrate their value as the experts on specialist research sources and techniques that don't rely on generic search engines, as well as enhancing their regulatory compliance role.
Product Review of Cipher Systems' Knowledge.Works: Technology: Search, Outputs & Alerts, User Interface & Help
22nd May 2014
The third section of this review highlights the search functionality available on the Knowledge.Works system along with some of its most useful collaborative tools, including Key Intelligence Topics (KITs) and the newly-designed report wizard. Sophie Alexander also scrutinises the competitive intelligence tool's strengths in information gathering, organisation and dissemination.
We're All Hackers Now
22nd May 2014
Reviewing another crop of scary reports on the risks of cyber attack, Tim Buckley Owen finds once again that not all the solutions are technological ones. There does seem to be a severe shortage of people with data science skills, but the range of possible attacks with which they might have to deal can be described in just nine patterns - and in any case human error remains the biggest single cause of IT disruption to business. With issues such as reputation management to consider, and the arrival of a new tool to help enterprises calculate the cost of cyber attacks, there are plenty of opportunities for info pros to establish their niche in this rapidly growing field.
FreePint Report: Product Review of DiscoverOrg
21st May 2014
Q&A with Dow Jones - Part 2: Development and Content Strategy
21st May 2014
In this interview with Frank Filippo, Robin Neidorf questions the recently-named general manager of Corporate Products for Dow Jones about the product development and strategy now underpinning Dow Jones' business model for news products including Factiva and DJX.
Product Review of DiscoverOrg: Value, Competitors, Development & Pricing
21st May 2014
The final part of the review of DiscoverOrg covers the value it offers those seeking sales intelligence on IT companies. Jan Knight also looks at the competitor landscape, product maturity and pricing.
Q&A with Dow Jones - Part 1: What to Expect from Factiva
21st May 2014
Robin Neidorf interviews Frank Filippo, general manager of Corporate Products for Dow Jones to find out what customers can expect with regard to Factiva and DJX, and how Filippo's team is listening to customer feedback and incorporating it into an institutional roadmap covering both the near future and longer term.
Product Review of DiscoverOrg: Technology - Search, Outputs & Alerts, User Interface & Help
20th May 2014
Using two scenarios, Jan Knight drills down into the search and filtering options available in DiscoverOrg's sales intelligence tool. She also puts the user interface, output options, and integration to CRM tools through their paces.
Product Review of Cipher Systems' Knowledge.Works: Sources, Content and Coverage
20th May 2014
The second part of Sophie Alexander's review of Cipher Systems' Knowledge.Works competitive intelligence solution looks at the dashboard and integrated translation tool. The wide range of information sources that can be included, tagged and indexed are discussed along with the extensive customisation options.
Why We Don't ALL Love Our Intranets
20th May 2014
An organisation's intranet should be one of its most well-used resources. But more often than not, If you ask someone what they think of it, they're more likely to say "I hate it" or "It's a mess" or "I can't find anything" than shower it with praise. Intranets should be helping individuals within enterprises to get their work done, whether organising content, storing, sharing or finding information. Intranets should also help us connect with our colleagues across teams and offices. James Mullan explains the main reasons why intranets don't live up to expectations
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