Risa Sacks
As owner of Risa Sacks Information Services, Risa specializes in custom tailored phone inquiries and in-depth interviews in addition to manual and online research. She has provided research, writing and training to government and business from Fortune 100 companies to small start-ups for over 25 years. She literally "wrote the book" on phone research - Super Searchers Go to the Source: The Interviewing and Hands-On Information Strategies of Top Primary Researchers - Online, on the Phone and In Person. Risa frequently works with other researchers and research departments, helping them meet their phone research needs and provide complete answers for their clients - online and beyond.
She recently received the prestigious Sue Rugge Memorial Award from the Association of Independent Information Professionals (aiip.org).
Articles by Risa Sacks:
Search Beyond the Web: When to Pick Up the Phone
Saturday, 5th July 2008
Online search has come to dominate the information world, but there's one 19th century tool no researcher should be without - the telephone. Risa Banks reminds us of ten situations in which picking up a phone and talking to someone in person is far more effective than any other search tool.
Search Beyond the Web: When to Pick Up the Phone [ABSTRACT]
Saturday, 5th July 2008
Online search has come to dominate the information world, but there's one 19th century tool no researcher should be without - the telephone. Risa Banks reminds us of ten situations in which picking up a phone and talking to someone in person is far more effective than any other search tool.
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October 2026 update
6th October 2026
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6th October 2026 - AI use cases in information management – where are we today?
29th September 2026 - Take our poll on AI use cases
8th September 2026
- What’s new in the source landscape? (Community) 15th December 2026
- How to monitor developments in the source landscape (Community) 19th November 2026
- From AI use cases to implementation (Community) 22nd October 2026