Risa Sacks
As owner of Risa Sacks Information Services, Risa specializes in custom tailored phone inquiries and in-depth interviews in addition to manual and online research. She has provided research, writing and training to government and business from Fortune 100 companies to small start-ups for over 25 years. She literally "wrote the book" on phone research - Super Searchers Go to the Source: The Interviewing and Hands-On Information Strategies of Top Primary Researchers - Online, on the Phone and In Person. Risa frequently works with other researchers and research departments, helping them meet their phone research needs and provide complete answers for their clients - online and beyond.
She recently received the prestigious Sue Rugge Memorial Award from the Association of Independent Information Professionals (aiip.org).
Articles by Risa Sacks:
Search Beyond the Web: When to Pick Up the Phone
Saturday, 5th July 2008
Online search has come to dominate the information world, but there's one 19th century tool no researcher should be without - the telephone. Risa Banks reminds us of ten situations in which picking up a phone and talking to someone in person is far more effective than any other search tool.
Search Beyond the Web: When to Pick Up the Phone [ABSTRACT]
Saturday, 5th July 2008
Online search has come to dominate the information world, but there's one 19th century tool no researcher should be without - the telephone. Risa Banks reminds us of ten situations in which picking up a phone and talking to someone in person is far more effective than any other search tool.
Register for our next Community session:
Transforming knowledge management at BASF – GenAI and the evolution of QKnows
10th December 2025
Latest on our YouTube channel:
Read on the Blog:
December 2025 update
3rd December 2025
- Jinfo wins CILIP’s inaugural “McFarlane & Ward Information Management” award
4th December 2025 - December 2025 update
3rd December 2025 - Review of Matchplat – combining AI with traditional industry code searching
27th November 2025
- Team roles and AI (Community) 26th February 2026
- Team demand and AI (Community) 22nd January 2026
- Transforming knowledge management at BASF – GenAI and the evolution of QKnows (Community) 10th December 2025