Constance Ard

Constance Ard is an information professional with 20 years of experience. She offers business information and content management solutions through her consulting practice Answer Maven. She received her MSLIS from the University of Kentucky in 1995.

Throughout her career, Constance has worked to develop expertise in management and library service solutions. She specialises in working with organisations to assess information problems and user requirements to create solutions that leverage company expertise and improve services.

Constance is currently involved with work on next generation information search and analysis and is actively involved with HBR Consulting"s Advance Analytics team.

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Articles by Constance Ard:

Is premium content fuelling the value of your service?
Monday, 5th November 2018

Current awareness is an information service that continues to grow in importance. From the early days, library service delivery has included collection, curation and distribution of competitive intelligence derived from the news of the day. Recently, a Jinfo Community session explored the role of premium content in current awareness and this article examines how current awareness service is delivered now and how it is evolving.

Artificial intelligence and the evolving information landscape
Wednesday, 12th April 2017

Knowledge workers are concerned when they encounter artificial intelligence (AI). These advanced systems are creating efficiencies in research, information management, and knowledge work processes. Understanding the capabilities and maturity of these technologies, and how to leverage them to enhance information services, can open the door to new opportunities. This article highlights a few of the more advanced AI technologies used in government, finance and the legal services industry.

My Favourite Tipples from a Business & Technology Consultant
Wednesday, 18th May 2016

My Favourite Tipples are shared by Constance Ard, of the Answer Maven. She shares some of her favourite online resources in areas from images to enhance presentations to a source which helps her keep on top of the latest technology and apps.

Product Review of Zotero (Value - Help & Training; Competitors; Development; Pricing)
Monday, 28th March 2016

In the final part of her review of open source research management and citation tool Zotero, Constance Ard looks at support, development history, pricing and its competitors including EndNote, Mendeley, BibTex, RefWorks, Papers, Reference Manager and the free-to-use Diigo. She discusses how the open source business model affects customer support and training offered, and the product's development.

Note: Full review (PDF) at /go/sub/report/2645

Product Review of Zotero (Technology - Search & User Interface; Outputs & Alerts; Administration)
Thursday, 24th March 2016

Zotero is an open source research management and citation tool that allows users to bring order to their research content. In the third part of our review, Constance Ard looks at the technology. She describes installation, interface, advanced search features and outputs. She discusses the ease of use of its various features and, due to its open source nature, the rich documentation available on the website and discussion forums.

Note: Full review (PDF) at /go/sub/report/2645

Reports by Constance Ard:

Product Review of Zotero
Wednesday, 30th March 2016

Zotero is an open source research management and citation tool that allows users to bring order to their research content.

This review:

  • Introduces...

Product Review of the InfoDesk Suite
Tuesday, 21st October 2014

InfoDesk offers real-time content delivery to enterprise customers when and where they need it at the individual, team, department and organisational...

Product Review of NetProspex Workbench
Tuesday, 7th October 2014

NetProspex Workbench offers B2B marketers and sales professionals the technology and processes to clean, evaluate and improve the quality of contact d...