Sarah Bicknell
Sarah works in the Information Services Department of mid-tier accountancy firm RSM (formerly Baker Tilly). Having worked there for six years she has experience in both research and intranet work in the professional services environment. She has also had experience in public and academic libraries. Sarah studied Latin at St Andrews and then went on to do the Information Science Masters at City University in London. She is now also a member of the events committee for SLA Europe.
Articles by Sarah Bicknell:
How technology is transforming professional services
Wednesday, 23rd January 2019
This article looks at some of the challenges of technology developments on information workers in professional services. It examines the "lifecycle" of information in this environment and examines examples of technology that have impacted each aspect. What we see is that technology brings enormous potential but also added dangers.
Register for our next Community session:
![]()
Transforming knowledge management at BASF – GenAI and the evolution of QKnows
10th December 2025
Latest on our YouTube channel:![]()
Read on the Blog:
December 2025 update
3rd December 2025
- Jinfo wins CILIP’s inaugural “McFarlane & Ward Information Management” award
4th December 2025 - December 2025 update
3rd December 2025 - Review of Matchplat – combining AI with traditional industry code searching
27th November 2025
- Team roles and AI (Community) 26th February 2026
- Team demand and AI (Community) 22nd January 2026
- Transforming knowledge management at BASF – GenAI and the evolution of QKnows (Community) 10th December 2025