The importance of being earnest: About requirements and purpose [ABSTRACT]
Jinfo Blog

By Ulla de Stricker

Abstract

Why is it that employees often complain about the tools they use to keep track of documentation? Ulla de Stricker looks at how this is often caused by a lack of consultation between those selecting and configuring the system on the one hand, and those who are going to use it on the other hand. She stresses the vital importance of information professionals in this process and the value of investing time in attributing metadata to information objects.

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Why is it that employees often complain about the tools they use to keep track of documentation? Ulla de Stricker looks at how this is often caused by a lack of consultation between those selecting and configuring the system on the one hand, and those who are going to use it on the other hand. She stresses the vital importance of information professionals in this process and the value of investing time in attributing metadata to information objects.

<strong>What's inside</strong><br /><br /> What explains the disconnect between the employees'  needs for access to information objects and how they perceive the system  employed to meet the needs? Those choosing and implementing the system, and those  using it, never had a chance to start at the beginning and discuss the <em>nature  and use of information objects</em> in the work of the enterprise and thus  establish the <em>purposes</em> a system to manage them must support.

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