Jinfo: Blog

Jinfo Blog

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Date Archive

Social CRM - how do you pick the winners?
14th May 2012

Software solutions for social customer relationship management are the latest concern for organisations who are finding it difficult to pick the right one. Exploiting the results companies get from their customers is also proving tricky, and getting a full return on investment may be hard to achieve.

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Is open access to science research one step further?
11th May 2012

Academic publishers continue to thrive behind their paywalls but this may all change with a UK government initiative to make research freely available. Additionally, an independent working group will report in June on open access, and there are other international plans and programmes afoot.

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Turning space challenges into an eLibrary opportunity
10th May 2012

Like the larger economy, the legal marketplace continues to experience unprecedented change. As we barrel forward in the electronic and information age, those changes continue to affect law firms and other organisations across the world. The firm library can turn these challenges into opportunities by applying new strategies to old ideas, and engaging vendors to help solve problems.

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The role of digital librarians in Digital Asset Management
10th May 2012

When clients contact Information Edge to help them get a handle on their organisational assets, they are usually at a point of feeling crushed under an avalanche of information. What I have learned is that information professionals can bring some very valuable expertise to any DAM project.

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Interviewing - an essential part of effective win-loss analysis
10th May 2012

There is really no company or industry that will not benefit from win/loss analysis. Most researchers are good at collecting data. Many, however, are reluctant to pick up the phone and solicit information from people, and would rather perform information collection on-line. Win/loss interviewing is an essential skill for the advanced researcher.

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Government approved apps
10th May 2012

According to a recent survey by the Pew Internet & American Life Project, the number of US adult cellphone owners who have downloaded an app to their phone has nearly doubled over the past two years. We can all agree that there is no shortage of apps available in the marketplace.

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Change as opportunity
10th May 2012

Information managers and other information professionals may not have fully realised that our talents apply outside the walls of the traditional research or library setting, but by now we are, or should be, on our way to reinventing and expanding our sphere of influence.

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Controlling collaboration
10th May 2012

Organisations face a unique challenge when implementing any collaboration technology, namely how to encourage the viral, grassroots participation and growth, but at the same time keep the tool productive so that it doesn't spiral out of control. Because a major part of a collaboration tools success is people, can collaboration be controlled?

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We are not ratings agencies
10th May 2012

Ratings agencies Kroll and Bertelsmann continue their advance in the established sovereign ratings market to try to challenge the big players. However, competition may be strong in Europe and the reputation of sovereign raters compares unfavourably with those assessing the creditworthiness of businesses and individuals.

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Gain research-based perspective
9th May 2012

Research insights on content buyers can provide your sales, marketing, product and strategy teams with useful fodder for fine-tuning campaigns, reviewing planned product enhancements and examining strategy. Get them through quarterly FreePint Vendor Research Briefings.

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