Jinfo Blog
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Selected Sources for Energy Research
1st September 2010
DocuTicker editors contribute brief articles
to FUMSI on conducting research with grey literature - reports from government
agencies, think tanks, research institutes and public interest organisations.
Clustering Search Strategies: An Overview and Update [ABSTRACT]
31st August 2010
It's easy to find pages of results when searching using the conventional search engines, but how can researchers make sure they pinpoint the really relevant search results? Andrew Youngkin provides the answer in his review of eight clustering search engines which take a categorical approach to finding specific information.
Turning complaints into compliments in a city library service [ABSTRACT]
31st August 2010
'Putting customers first' is a core value for service organisations and what better way to do this than by addressing their issues before they have raised them formally? Twitter is awash with enquiries and complaints and, if these can be tracked down and addressed in a proactive way, it will leave the customers with a very positive feeling about that organisation. Graham Mainds describes how Edinburgh City Libraries turned complaints into compliments by setting up Twitter alerts.
Treasuring Twitter: The why and how of preserving tweets [ABSTRACT]
31st August 2010
Twitter started as method of exchanging 'inconsequential' information between individuals but is increasingly being seen as significant communication and marketing tool for organisations, so much so that they should be considering a preservation strategy for their tweets. Marieke Guy looks at why tweets should be preserved and what tools are available.
Transferring zeroes and ones - getting around file format issues [ABSTRACT]
31st August 2010
It is the seemingly small problems that can irritate us the most and take up a disproportionate amount of time to fix, like not being able to open a file because you have the wrong version of the software, or not being able to send a large file by email because of size restrictions. So these tips from Martin Belam will help to calm those frustrations.
No lazy summer days for legal info providers
Mobile penetration shapes emerging markets
Warm welcome to ProQuest Dialog's new release
Register for our next Community session:
Team roles and AI
26th February 2026
Latest on our YouTube channel:
Read on the Blog:
February 2026 update
4th February 2026
- From researchers to strategic advisors – information managers at a crossroads
11th February 2026 - February 2026 update
4th February 2026 - How BASF puts knowledge at the centre of innovation
28th January 2026
- Licensed content and AI (Community) 24th March 2026
- BASF's knowledge platform demo (Community) 10th March 2026
- Team roles and AI (Community) 26th February 2026