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Aileen Marshall InfoMonitor: Turnkey Competitive Intelligence Newsletters
23rd October 2012

Aileen Marshall reviews InfoMonitor, a turnkey service that creates custom competitive intelligence newsletters. The unique thing about InfoMonitor is that the software and search interface are not visible to the customer. Instead, based on the needs of the client, InfoDesk staff, comprised of experienced information professionals, creates and edits daily or weekly newsletters, summarising the latest news on any given topic for the organisation. This is a short version of a more detailed mini-review published in the FreePint Subscription.

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Robin Neidorf Distance Learning Has Arrived
23rd October 2012

Many organisations of all sizes and types are considering distance learning to support their workers, members and stakeholders. Developments in technology and user behaviour in the past several years have made distance learning more effective and accepted. Organisations can take advantage of the benefits offered by distance learning to create a resilient workforce of perpetual learners.... but there are of course pitfalls to avoid.

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Robin Neidorf Improving Communities of Practice through Distance Learning Principles
22nd October 2012

Communities of practice are one of the highest-value, lowest-cost components of knowledge management, as well as sources of deep professional satisfaction for participants. As and where they already exist, they can become even more effective through thoughtful application of distance learning principles.

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Robin Neidorf Learning Interactions: The Missing Key to KM Success
22nd October 2012

The value of knowledge within an organisation is directly linked to how effectively workers interact with and share that knowledge. Despite years of development, knowledge management tools have yet to fully deliver seamless and effective transfer of knowledge. Could better understanding and integration of the principles of distance learning be the missing factor that can improve KM satisfaction and results?

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Valerie Kittell Pinterest: Not Just for Academic and Public Libraries?
18th October 2012

Information professionals might consider how they could use Pinterest in their organisations to reach internal or external audiences, drawing on examples from special libraries, museums, and even public libraries. Could a high-tech company, for example, use Pinterest effectively to post pictures of the company's products?

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Robin Neidorf Action Through Clarity
18th October 2012

Competitive intelligence is one of the most-covered topics in the FreePint Article database. Perhaps one reason for this coverage is the relative clarity of CI as a domain of practice. This clarity seems to be reflected in results from FreePint's Benchmarking on Information Services project. As clear as CI can be, it's also constantly changing, due to the introduction of new tools and ways that businesses share information.

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Robin Neidorf As If We Need More Evidence... Mobile News Now
17th October 2012

Initial results of the 2012 iteration of FreePint's Survey on News Needs and Preferences demonstrates movement towards integrating mobile delivery into how organisations deliver news to users. Comparisons to previous years' results are dramatic. Read more, then take a few minutes to participate in the survey to get your own copy of the full report when published.

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Scott Brown The soft side of practice - relationships
16th October 2012

While I enjoy the 'hard' side of information work - data, competitive intelligence, visualisation - I continue to find the 'soft' side of information work fascinating.

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Rachel Bates Wilfahrt Using Prospect Research Strategies to Improve the Research Process
16th October 2012

Prospect research is used by non-profits to assess philanthropic capacity and inclination of potential donors.  Rachel Bates Wilfahrt explores applications of this process and research strategy for researchers working in other industries.  Resources for company information is one area in which researchers can dig deeper to enhance their research.

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Scott Brown Whence come our information and opportunities?
9th October 2012

Shifts in information sources and needs illustrate an ongoing challenge for information professionals and managers. Watching for new and emerging information sources and for opportunity is not nearly as clear-cut as it used to be.

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