Articles
Content
Articles that help raise the value of information in your organisation, available through a Jinfo Subscription.
Product review of BBC Monitoring Portal (technology - search & user interface; outputs & alerts; administration)
17th August 2016
In part 3 of the product review of the relaunched BBC Monitoring Portal we look at the technology behind the tool which provides impartial monitoring of international news on a real-time basis. Reviewer Sophie Alexander describes how to navigate around the portal, searching and outputs, and useful features such as quick overviews and "Featured Experts".
Note: Full review (PDF) at /go/sub/report/2706
The developing landscape for content platforms
17th August 2016
In the Research Focus "Content and technology for current awareness" we look at what you can do to identify and keep track of the myriad of features and services offered by vendors in today's fast-changing marketplace. Irene Koren reports from a recent webinar which discussed the key platforms, new features and examples of how platforms are actually being used.
Survey on current awareness part 1 - introduction, approach and respondents
16th August 2016
Jinfo's 2016 news research focuses on current awareness through a survey and benchmarking exercise examining the use-case for such services. Robin Neidorf explains how Jinfo's news research has evolved over the years and main areas covered in this year's research.
Product review of BBC Monitoring Portal (sources - content & coverage)
16th August 2016
The second part of the product review of the relaunched BBC Monitoring Portal covers its impressive range of coverage, both regionally and by type of publication, specialist topics and language. We also outline its Media Guides, written by experts, which aim to provide a comprehensive view of a country in focus.
Note: Full review (PDF) at /go/sub/report/2706
Product review of BBC Monitoring Portal (key advantages; introduction; contact details)
15th August 2016
The newly launched BBC Monitoring Portal provides impartial monitoring of international news on a real-time basis. Material is available in 100 different languages and covers 150 countries. Researcher Sophie Alexander outlines the product's key advantages and features, and explains why it is one of the most comprehensive sources of political news on the market today.
Note: Full review (PDF) at /go/sub/report/2706
Product review of ReferenceUSA (value - help & training; competitors; development; pricing)
9th August 2016
In the final part of the Jinfo product review of ReferenceUSA we consider the value provided by the product for different user groups. We also look at the help and training available for customers, ongoing product development and examine other potential providers in the competitor landscape, including Dun & Bradstreet, Acxiom Corporation, Experian Information Services and Equifax. The platform's overall strength lies in its coverage within the same product of both businesses and individuals in the US and Canada.
Note: Full review (PDF) at /go/sub/report/2703
Product review of ReferenceUSA (technology - search & user interface; outputs & alerts; administration)
8th August 2016
In part three of the Jinfo product review of online research tool ReferenceUSA, the search functionality and user interface of some of the main databases in the product are tested in detail, including US New Business, US Consumer/Lifestyle and US Healthcare. Outputs from the product and administration features, for both public library users and corporate clients, are also considered.
Note: Full review (PDF) at /go/sub/report/2703
Product review of ReferenceUSA (sources - content & coverage)
5th August 2016
Part two of Jinfo's product review of ReferenceUSA looks at the content and coverage of the online research tool that provides business and consumer data on millions of US and Canadian businesses, households, consumers, and doctors and dentists. The range of coverage drawn from public information and other sources is considered. It lists ReferenceUSA's databases and explains how the content is subject to verification through direct contact, and also gives instances in which the financial data figures are estimated.
Note: Full review (PDF) at /go/sub/report/2703
Product review of ReferenceUSA (key advantages; introduction; contact details)
4th August 2016
The first part of Jinfo's product review of ReferenceUSA, from parent company Infogroup, takes an overview of the online research tool that provides business and consumer data on millions of US and Canadian businesses, households, consumers, and doctors and dentists. It is made available to end users through 85% of large public libraries in the US, as well as to professional researchers and corporate subscribers; and typical users are small business owners, job seekers and prospective homeowners.
Note: Full review (PDF) at /go/sub/report/2703
Mini review of EditorEye Catalyst
4th August 2016
EditorEye Catalyst is a cloud-based platform which integrates global sources, premium publications and internal documents into a single content hub. Reviewer Sophie Alexander examines how successful it is at creating live alerts, curating newsletters and delivering into collaboration and CRM applications via the API.
Register for our next Community session:
![]()
Team demand and AI
22nd January 2026
Latest on our YouTube channel:![]()
Read on the Blog:
December 2025 update
3rd December 2025
- Team roles and AI (Community) 26th February 2026
- Team demand and AI (Community) 22nd January 2026
- Transforming knowledge management at BASF – GenAI and the evolution of QKnows (Community) 10th December 2025