Product review of FirstRain (technology - search & user interface; outputs & alerts; administration)
6th January 2017

We continue our review of business analytics platform FirstRain which aims to enable business professionals to view and share real-time intelligence on companies and markets. Andrew Grave looks at how the company's claims for its technology stand up, testing its analytics. He also analyses set up and how its "channels" help personalise what FirstRain will track for you, search by company or themes, and mobile app functionality.

Note: Full review (PDF) at /go/sub/report/2762

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Product review of FirstRain (sources - content & coverage)
5th January 2017

FirstRain is a business analytics platform allowing business professionals to view and share real-time intelligence on companies and markets. We dig into the detail of its content and coverage including English-language sources, international coverage, and its provision of subscription-based services. We assess whether FirstRain has developed special techniques for acquiring data and if its Twitter coverage is superior to those provided by many media monitoring and PR tools.

Note: Full review (PDF) at /go/sub/report/2762

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Getting clarity on data analytics projects
5th January 2017

How do data analytics projects get started, which stakeholders are typically involved, how can goals be aligned and how do such projects progress? Andrew Grave reports from a Jinfo Webinar, "How information services can best work with the many stakeholders of data analytics" and highlights five key processes recommended for best practice in collaborative projects.

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Market landscape - Thomson Reuters risk & compliance products
5th January 2017

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Product review of FirstRain (key advantages; introduction; contact details)
4th January 2017

FirstRain is a business development and research tool aimed at North American-headquartered companies that have a global user base. In part one of this product review we explain the key advantages, and how customers obtain value through FirstRain's uniquely-developed web crawling method and a sophisticated personalised approach. We also cover what has changed since it was last reviewed in 2013 and give contact details.

Note: Full review (PDF) at /go/sub/report/2762

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Product review of FirstRain
4th January 2017

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Product review of Cipher Systems Knowledge360
23rd December 2016

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Product review of Cipher Systems Knowledge360 (value - help & training; competitors; development; pricing)
22nd December 2016

The final part of our product review of Knowledge360 looks at training, pricing and forthcoming developments. We also identify competitors including the M-Brain Group, Northern Light's SinglePoint and NewsEdge, however, do any of them offer this CI tool's large number of capabilities as a knowledge management, competitive intelligence and workflow solution?

Note: Full review (PDF) at /go/sub/report/2761

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Insights and actions report from the Research Focus "Data analytics - ready your information service"
22nd December 2016

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Product review of Cipher Systems Knowledge360 (technology - search & user interface; outputs & alerts; administration)
21st December 2016

We look in detail at the technology in Knowledge360, Cipher Systems' knowledge management, competitive intelligence and workflow solution, particularly its advanced semantic search capability that ensures more comprehensive searches and eliminates the need for a formalised taxonomy. In this third part of the review Sophie Alexander also covers use of widgets and new features that allow users to quantify the qualitative value that they are providing.

Note: Full review (PDF) at /go/sub/report/2761

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