Sorry Bosses - You Can't Shut Down Twitter
12th February 2013

Management's ill-considered reaction to rogue tweets by staff at HMV indicates how far many bosses still have to go in understanding social media. Twitter's acquisition of Bluefin Labs, alongside its acknowledgement of recent security breaches, show how high the stakes can be, yet Gartner suggests that management still needs to learn how to deal with issues such as exploiting internal networks or getting to grips with social media-based identity and access management. Nevertheless, a recent report from Weber Shandwick suggests that chief executives are becoming more social, and it offers some tips from which information professionals could profit.

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FreePint Report: CODiE Finalists - Best Science & Technology Information Solution
12th February 2013

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Product Review of Key Note: Executive Summary
11th February 2013

Key Note has a single web platform through which it delivers its services. Until recently, these were just its well-known Market Reports. In the last three years, it has added Business Ratio Reports, credit reports, Companies House filings, a list generator tool and, this January, a company benchmarking tool. In this executive summary, Andrew Grave outlines the highlights of FreePint’s first review of the product.

Update: A new review of this product is available here »

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Key Note: Customer Support, Pricing, Conclusion & Contact Details
11th February 2013

The final section of Andrew Graves review of Key Note looks at customer support and pricing, along with his conclusion of the product.

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Key Note: Report Contents
11th February 2013

Reports within Key Note provide researchers with in-depth information on organisations and Andrew Grave continues his review of Key Note by investigating exactly what the information professional can expect from tools such as the report, benchmarking and list functions.

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Key Note: Interface, Search and Tools
11th February 2013

This section of Andrew Grave's review of Key Note looks into the options for searching the market research reports and subsequently refining the initial results.

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Key Note: Sources, Content & Coverage
11th February 2013

As part of his review of Key Note, Andrew Grave investigates what's offered in the market reports section which comprises around 2,000 reports, and what the 1,000+ business ratio reports offer in terms of comparison of financial data from leading companies.

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Key Note: Introduction and FreePint's View
11th February 2013

Best known as a market intelligence source, Key Note now provides company information through Companies House filings. Andrew Grave provides an in-depth report of the product and its evolution.

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FreePint Report: Product Review of Key Note
11th February 2013

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Legal Knowledge Management Blossoms in 2013
8th February 2013

The legal sector has a long tradition of having well-established knowledge management strategies, so it came as no surprise when I read a discussion on LinkedIn about the "Top 3 KM trends in 2013". So what are the trends and issues that knowledge managers in this sector should tackle, asks James Mullan.

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