Social Media - the Revenge of the 99%
13th December 2012

Social media use continues to ratchet up exponentially and not always with the players you might expect. Yet many companies still wrestle with the organisational and cultural challenges posed by the new ways of working that social networking encourages, and some may find themselves severely challenged by a new business model: social capitalism. Recent studies by Nielsen, IBM and Gartner point to the potentially apocalyptic way ahead.

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Enterprise Search under the Microscope
12th December 2012

I've written a number of articles about enterprise search so it was no surprise to read a research note discussing "The Business of Search". In it Martin White looks in some detail at how the enterprise search market is going through a period of substantial change caused by factors such as open source, SharePoint 2013 and big data. Changes will continue throughout 2013. So what does the business of search look like?

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Email: Here Today; Here Tomorrow
12th December 2012

Email. It's not dead, just changing. Love it or hate it, we must manage it. Surveys show that email is as 'here' as it's ever been and isn't going away any time soon. But it's not email itself that's the problem, it's the way we fail to manage it.

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Product Review of Factiva.com: Executive Summary
12th December 2012

Factiva is a business intelligence tool with a traditional strength in news. In this executive summary Andrew Grave explores the many changes Factiva has made in 2012.

Update: A new review of this product is available here »

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FreePint Report: Product Review of Factiva.com
12th December 2012

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Factiva.com: Other Products & Contact Details
11th December 2012

The concluding part of Andrew Grave's review of Factiva.com highlights other Factiva products which could be of interest to information professionals.

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Factiva.com: Social Media and Conclusion
11th December 2012

Andrew Grave highlights the company's social media presence and initiatives. He summarises his thoughts and urges Factiva.com users to try the Simple Search and Homepage features in order to gain quick access to the rich content.

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Factiva.com: Pricing, Training and Customer Support
11th December 2012

Andrew Grave looks at the wide variety of training materials and methods available for Factiva.com as well as customer support options. Pricing details are described generally, and readers are encouraged to follow up directly with Factiva for more informaitonthe pricing plans available for small businesses and corporates.

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Factiva.com: Alerts
11th December 2012

Continuing his review of Factiva.com's business intelligence tool, Andrew Grave assimilates the different 'alert' options on offer and finds out how to tailor the search parameters, format and delivery options.

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Factiva.com: Sources, Content and Coverage
11th December 2012

Continuing his review of Factiva.com, Andrew Grave tries out the different methods of searching the 36,000 sources from nearly 200 countries in 28 languages, now including Thai and Vietnamese. Twitter feeds, blogs and message boards are a new addition for 2012, offering a valuable supplement to the more traditional content.

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