Talking to Social Media Sceptics
28th October 2014

As an intranet manager James Mullan often has conversations with individuals who are less than enthusiastic about the benefits social media and social media tools can bring them. Whilst it can be disheartening to listen to individuals denigrating your favourite social media site, it's something that those involved in managing social media tools often have to do. James looks at techniques you can employ to get through what can often be quite uncomfortable conversations.

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Product Review of NewsEdge.com
28th October 2014

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Major Changes Coming for Access to UK Company Information
27th October 2014

The UK government announced earlier this year that all digital data from the national corporate registration agency, Companies House, will be made available to customers free of charge during the second quarter of 2015. Chris Porter looks at the implications for end-users and vendors of UK company information.

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Using Taxonomies to Harness the Power of Unstructured Big Data and Develop New Insights
27th October 2014

Taxonomy development expert Helen Clegg shares her insights into unstructured data and how it can be acquired and structured. She discusses the importance of text-mining tools, algorithms and taxonomies - as well as emphasising the essential part that knowledge workers play in information discovery. 

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Product Review of NewsEdge.com (Value - Competitors, Development & Pricing)
27th October 2014

In the final part of his review, Chris Porter assesses the competitive advantages of NewsEdge.com, including an easy-to-use search function, its highly curated source coverage and a particular emphasis on archived news coverage. Although an established product, ongoing enhancements such as new data visualisation options and expanded, multilingual content are also impressive.

Note: Full review (PDF) at /go/sub/report/2408

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Making Your Intranet Unusable
24th October 2014

James Mullan has written a number of FreePint articles about some of the tools and techniques you can use to make your intranet more effective. Now in what some people might think is a cruel twist of fate, he's decided to look at some of the ways in which you can make your intranet unusable.

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Assessing the Credibility of Crowdsourced Content
24th October 2014

Libby Trudell investigates the role of crowdsourcing in enterprise information. She defines the term, provides an overview of quality control and gives some examples of crowdsourced research services in areas from company data to intellectual property. Finally she identifies key questions to ask if you are incorporating such resources into your research portfolio.

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FreePint Report: Know Your Customer
23rd October 2014

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Product Review of NewsEdge.com (Technology - Search, Outputs & Alerts, User Interface & Help)
23rd October 2014

In the third part of his series on NewsEdge Chris Porter looks at its proprietary technology. He assesses the choice of search options; the extensive underlying taxonomy, "ACME", from parent company Acquire Media; and its impressive range of distribution choices.

Note: Full review (PDF) at /go/sub/report/2408

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Product Review of the InfoDesk Suite
21st October 2014

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