Jinfo Subscription Report Information management at a crossroads – interviews with Jinfo Subscribers
Jinfo Report

10th February 2026

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Abstract

Jinfo has been interviewing members of the Jinfo network over the last few months.

The information management profession is at a crossroads.

Whilst automation, outsourcing, and AI and creating concerns about job security, opportunities abound in negotiation, quality control, and advising organisations.

Here we discuss our findings from the conversations, and explore strategies for future success, including critical thinking, AI literacy, adaptability, and communication skills.

Contents
  • Introduction
  • Job security and professional identity
  • Artificial intelligence: threat and opportunity
  • Shifting roles and administrative tasks
  • From researchers to strategic advisors
  • The value of the Jinfo community
  • Conclusion.
A summary of the key findings from the report is available on our blog

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Access to this report is available through a Jinfo Subscription, which will help your organisation:

  1. Save time and money
  2. Re-invent information services
  3. Define, measure and communicate information value.

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