Research update - State of the industry 2020 - becoming an Information Centre of Excellence
Jinfo Blog
23rd January 2020
Abstract
Find out how we can help you continue your journey as an Information Centre of Excellence in 2020, and which three key priorities you need to focus on this year.
Item
The most important priorities you need to be working on this year are:
- Value
- Data
- Succession planning.
Last week's Jinfo Webinar, State of the industry, 2020 gave our take on these priorities:
- If you have a Jinfo Subscription, I encourage you to access the recording and deck notes, share these with your team and spend 10 minutes in your next meeting considering how Jinfo's recommendations align with your own priorities
- Purchase a Subscription if you don't already have one, as customers tell us these sessions are invaluable for ensuring they have a chance to review and reflect on not just the ideas presented but what they can actually DO as a result.
This was the first event in the current Research Focus, "The Information Centre of Excellence - commercial, consultative, collaborative".
Register to receive our top three insights for this Research Focus in your inbox, for free.
You'll get a quick overview of each insight monthly (January to March), along with practical tips on how to act on it.
How can we help you continue your journey as an Information Centre of Excellence in 2020?
- What do you want on our research agenda?
- What resources do you need?
- What are your burning questions?
Contact us with your suggestions and requests - Jinfo is here to help you succeed.
This item was featured in the most recent Jinfo Newsletter. The Jinfo Newsletter brings you updates on Jinfo's research, latest resources and tips. If you're not yet receiving it, register here (free).
- Blog post title: Research update - State of the industry 2020 - becoming an Information Centre of Excellence
- Link to this page
- View printable version
- Research update - Everything's part of your success - becoming a Centre of Excellence
Thursday, 9th January 2020
Register for our next Community session:
![]()
Transforming knowledge management at BASF – GenAI and the evolution of QKnows
10th December 2025
Latest on our YouTube channel:![]()
Read on the Blog:
December 2025 update
3rd December 2025
- Jinfo wins CILIP’s inaugural “McFarlane & Ward Information Management” award
4th December 2025 - December 2025 update
3rd December 2025 - Review of Matchplat – combining AI with traditional industry code searching
27th November 2025
- Team roles and AI (Community) 26th February 2026
- Team demand and AI (Community) 22nd January 2026
- Transforming knowledge management at BASF – GenAI and the evolution of QKnows (Community) 10th December 2025