Connie Crosby CisionPoint: Help and Customer Accounts
Jinfo Article

27th November 2012

By Connie Crosby

Abstract

In the final section of Connie Crosby's review of media monitoring, distribution and analysis tool, CisionPoint, she puts the help and customer contact areas under the spotlight. She tests the various help options available, from live chat to self-paced videos and written guides.

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