Jinfo: Do Legal Firms Need Client-Facing Systems?

Do Legal Firms Need Client-Facing Systems?
Jinfo Article

18th April 2013

Abstract

Law firms are under increasing pressure to provide more services to clients for less money. In this context you would expect to see innovative client-facing solutions being developed. But this doesn't appear to be the case. Why is this? James Mullan explores the drivers and blocks to development of systems such as extranets and collaborative platforms for the legal sector.

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