Steve Bynghall Why information teams need change management skills
Jinfo Article

1st February 2018

By Steve Bynghall

Abstract

Change management skills are needed to run an effective information service and support users in performing tasks that were previously the information centre's domain. This article covers some of these skills from communication and training through to stakeholder and community management and offers some useful practical tips to ensure change management skills are part of your new skill set.

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