Steve Bynghall

Steve Bynghall is a freelance consultant, researcher and writer, specialising in knowledge management, intranet, social business and collaboration solutions. He has authored or co-authored books and reports on many topics including intranets, enterprise mobility, SharePoint and crowdsourcing.

Following an MSc in Information Science from City University, Steve worked at accounting firm BDO LLP for over 13 years, working in various knowledge roles. In late 2010 he set up Two Hives Ltd. Steve works extensively for the Digital Workplace Group and Step Two Designs. He blogs at www.twohives.co.uk/ and can be followed on Twitter at @bynghall.

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Articles by Steve Bynghall:


Evaluating information products: Step four - Outcome and learning points
Tuesday, 24th November 2020

In this last article in a series of five, we look at the output of the final evaluation stage of the project. It covers aggregating and analysing data, and presenting recommendations and learning points. As with the previous articles, we use the example of a comprehensive comparative analysis of patent research projects conducted by the InfoCenter at Cargill and present activities and examples of best practice.


Evaluating information products: Step three - Testing the products
Monday, 23rd November 2020

In this fourth article in a series of five on the product evaluation process, we look at what needs to be done to test the products. We look at how to identify a list of products, how to create an initial review of them, as well as user testing of the products and capturing data. We focus on a comparative analysis of patent research projects conducted by the InfoCenter at Cargill, along with activities and examples of best practice.


Evaluating information products: Step two - Design
Friday, 20th November 2020

In this third article in a series of five, we look at what needs to be done to lay the foundations for a successful evaluation process. We look at how to get participants involved and develop criteria for testing and documentation. We focus on a comparative analysis of patent research products conducted by the InfoCenter at Cargill, along with activities and examples of best practice.

 


Evaluating information products: Step one - Scoping and laying the foundation
Thursday, 19th November 2020

In this second article in a series of five, we look at what needs to be done to lay the foundations for a successful evaluation process. This includes defining the business need and planning the project methodology. We demonstrate this using the example of a comprehensive comparative analysis of patent research products conducted by the InfoCenter at Cargill.


Evaluating information products: Introduction
Wednesday, 18th November 2020

In the introduction to a five-part series of articles, we look at the steps involved in laying the foundations for a successful evaluation process. This includes how to evaluate comparative products and sources, and factors impacting product evaluation. By way of example, we look at the value of following a set process and evaluating patent search products at Cargill.

Reports by Steve Bynghall:


Evaluating information products
Tuesday, 24th November 2020

The evaluation of products and information sources is a core activity for information professionals. It involves assessing current and future needs of...