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Articles that help raise the value of information in your organisation, available through a Jinfo Subscription.
Product Review of Engage121: Special Software Functionality, Pricing, Help & Contact Details
12th March 2014
The tools within Engage121 to manage the social media publication process, case management and account management are discussed in the final part of Chris Porter's review of this web-based social media management tool, along with the help options and pricing.
Security Breaches? It's the Innocent Ones You Need To Worry About
12th March 2014
About a fifth of employees can be induced to reveal their user names and passwords through phishing emails, and many people still seem to use easily guessable passwords. Despite this, recent findings suggest that most British firms still don't see cyber security as a major priority and many don't seem to realise that non-malicious insider threats are the commonest concern. With the European Union poised to introduce tougher disclosure rules on security breaches, Tim Buckley Owen sees a useful damage limitation role for information managers.
Product Review of Engage121: Outputs & Alerts; User Interface
11th March 2014
Chris Porter looks at the outputs, alerts, and user interface in the third part of his review of web-based social media management tool Engage121. Pre-configured analytics charts help to drill down into different social media and tools to tackle challenges such as irony in sentiment analysis are available.
Q&A with Fuse: Video in Social Learning
10th March 2014
Shimrit Janes interviews Steve Dineen, CEO of Fuse and finds out how the company helps build blended learning solutions through video and how video helps to capture informal knowledge residing in people's heads and to share it openly. Steve also covers future developments in use of mobile apps and GPS-enabled content and the role of video in social learning.
Source Update March 2014: What's Happening with Factiva?
7th March 2014
This month's additions and takedowns in Factiva, researched and compiled by Anne Jordan.
Bridging the Gap Between Business Processes & the Social Enterprise
7th March 2014
The social enterprise "tidal wave" has begun to break at the beach of business processes. "Social", in the way it's manifested at present, is only suited for some business processes. However, social approaches can bring visibility to core business processes. They can encourage consistency in processes, and they can solicit and reward improvements through crowdsourcing. Measuring micro-level steps within processes is the next frontier in value for management, producing analytics we've never seen before.
Product Review of Engage121: Sources, Content and Coverage; Search
7th March 2014
Sources, search and output options are under scrutiny in the second part of Chris Porter's review of web-based social media management tool Engage121. Searching is split into two main forms through the "Explore" tab which lets you perform a free-text search across the wider social media world and the "Listen" tab for monitoring your particular social media connections.
What to Look for in an Enterprise Collaboration Platform
6th March 2014
The demand for secure file sharing, social task management and social collaboration is growing at a rapid pace. But choosing the right software is the challenge. Ben Wightwick highlights six important areas to look out for when buying an enterprise collaboration platform, two important challenges faced when implementing one and some next steps.
Product Review of Engage121: Introduction, Value & FreePint's View
5th March 2014
Web-based social media management tool Engage121 is reviewed by Chris Porter. In the first part of the review he looks at the company, audience and users, and identifies the value offered to clients in fields such as banking, retail and charities.
Mini Review: FT Newslines
4th March 2014
FT Newslines is an annotation tool for professors and students and used by over 200 education institutions including 35 of the world's top 50 business schools. Sophie Alexander finds out how FT Newslines offers a valuable way to bridge the gap between course theory and practice by integrating content from the Financial Times into the curriculum - and what it offers academics and students, particularly those studying for an MBA.
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