Comparison of satisfaction: Factiva and Nexis
24th September 2019

Factiva from Dow Jones and Nexis from LexisNexis are the dominant players in the current awareness and intelligence markets, positions they have held for a long time. In this special survey, Jinfo seeks to establish what each product's users like and don't like about the services provided.

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InfoDesk update - Making the most of external and internal data
24th September 2019

Jinfo last reviewed the InfoDesk product suite in September 2017. Two years on, the data services provider has added new features and enhanced the capabilities of existing services. In this must-read mini review, Chris Porter examines the key changes and describes what they mean for customers.

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Technology update - auto-summarisation and web scraping
24th September 2019

This article looks at auto-summarisation and web scraping technologies, explaining what they are and how they came about, and highlights specific use-cases. We also look at some of the key players in this area, including Moreover, which forms the basis of the LexisNexis news monitoring product, Newsdesk, Ozmosys, M-Brain's Opoint, Wide Narrow, and InfoNgen, as well as a number of free tools that can be used for these tasks.

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Case study of Comintelli Intelligence2day in action
23rd September 2019

Comintelli's Intelligence2day is a cloud-based competitive intelligence platform that provides a single point of access to multiple sources of information, both internal and external. Jinfo reviewed the product earlier this year and, in this case study, we see how Comintelli partnered with a Germany-based manufacturer to implement Intelligence2day so it could more effectively share information across the company.

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Jinfo survey - current awareness and intelligence 2020 (part 4 - evaluation)
23rd September 2019

As part of our survey results looking at customer preferences in relation to news aggregation services and current awareness, we wanted to get a clearer view of how the provision of current awareness is changing and what respondents and their stakeholders want to get out of it. In this final part, we take a closer look at which activities they engage in with regard to the provision of current awareness and intelligence, how they track to measure the reach and value of current awareness, and its perceived importance within the organisation.

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Jinfo survey - current awareness and intelligence 2020 (part 3 - satisfaction with primary suppliers)
20th September 2019

In addition to gathering information about how information teams think about current awareness overall, we use our annual survey to gauge satisfaction with primary suppliers. In the third part of our survey results looking at customer preferences in relation to news aggregation services and current awareness, we look at customer satisfaction with primary suppliers of current awareness solutions such as Nexis.com and Dow Jones' Factiva.

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Jinfo survey - current awareness and intelligence 2020 (part 2 - system components)
19th September 2019

In the second part of our survey results looking at customer preferences in relation to news aggregation services and current awareness, we look at which components are part of the provision of current awareness to an organisation and any premium products licensed for current awareness. In addition, we examine no-cost sources used, such as competitor websites and social media, as well as content aggregation platforms.

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Jinfo survey - current awareness and intelligence 2020 (part 1 - introduction)
18th September 2019

Jinfo has been surveying its customers about their preferences in relation to news aggregation services and current awareness since 2007 and our latest research brings a fresh perspective to this area. In this first part, we look at some of the organisations who took part in the survey, where and how current awareness and intelligence systems are managed and deployed throughout the organisation, and how much time is taken up with providing this service.

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The ins and outs of intelligence system APIs
12th September 2019

Interest in the adoption of intelligence platforms is growing, with organisations using them to manage multiple content streams and to enable workflow collaboration around the discovery and insights generated from the analysis of the combined datasets. Jinfo takes a look at the use of APIs within intelligent systems and at some of the vendors in this area, along with their offerings.

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Product review of Northern Light's SinglePoint (value - help & training; competitors; development; pricing)
12th September 2019

The final part of our product review of Northern Light's SinglePoint, which provides a single point of access to all of a client's internal and external research information, offers our overall view of the product, including its potential in helping clients maximise the value they get from their internal and external content. We also highlight the help and training that's available, the competitive landscape including WideNarrow and Aurora FirstLight, and the company's product development plans and pricing.

Note: Full review (PDF) at /go/sub/report/3250

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