Content

Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.

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Article

Sophie Alexander Dealing with Data Debris
14th March 2014

Many companies feel that they should be doing more to tap the huge potential held within their data - but creating actionable insight isn't as easy as they once thought. A recent KPMG report finds that one of the biggest challenges for organisations was implementing the right solutions to analyse and interpret big data - could there soon be a Google of business data search to help solve this problem?

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Article

Chris Porter Product Review of Engage121: Executive Summary
13th March 2014

In his executive summary of web-based social media management tool Engage121 Chris Porter takes a high level looks at its key product attributes, strengths and the value it brings to users including PR agencies, digital and social experts and customer service and consumer marketing teams.

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Article

Chris Porter Product Review of Engage121: Special Software Functionality, Pricing, Help & Contact Details
12th March 2014

The tools within Engage121 to manage the social media publication process, case management and account management are discussed in the final part of Chris Porter's review of this web-based social media management tool, along with the help options and pricing.

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Article

Tim Buckley Owen Security Breaches? It's the Innocent Ones You Need To Worry About
12th March 2014

About a fifth of employees can be induced to reveal their user names and passwords through phishing emails, and many people still seem to use easily guessable passwords. Despite this, recent findings suggest that most British firms still don't see cyber security as a major priority and many don't seem to realise that non-malicious insider threats are the commonest concern. With the European Union poised to introduce tougher disclosure rules on security breaches, Tim Buckley Owen sees a useful damage limitation role for information managers.

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Article

Chris Porter Product Review of Engage121: Outputs & Alerts; User Interface
11th March 2014

Chris Porter looks at the outputs, alerts, and user interface in the third part of his review of web-based social media management tool Engage121. Pre-configured analytics charts help to drill down into different social media and tools to tackle challenges such as irony in sentiment analysis are available.

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Article

Shimrit Janes Q&A with Fuse: Video in Social Learning
10th March 2014

Shimrit Janes interviews Steve Dineen, CEO of Fuse and finds out how the company helps build blended learning solutions through video and how video helps to capture informal knowledge residing in people's heads and to share it openly. Steve also covers future developments in use of mobile apps and GPS-enabled content and the role of video in social learning.

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Article

Anne Jordan Source Update March 2014: What's Happening with Factiva?
7th March 2014

This month's additions and takedowns in Factiva, researched and compiled by Anne Jordan.

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Article

Amit Kothari Bridging the Gap Between Business Processes & the Social Enterprise
7th March 2014

The social enterprise "tidal wave" has begun to break at the beach of business processes. "Social", in the way it's manifested at present, is only suited for some business processes. However, social approaches can bring visibility to core business processes. They can encourage consistency in processes, and they can solicit and reward improvements through crowdsourcing. Measuring micro-level steps within processes is the next frontier in value for management, producing analytics we've never seen before.

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Article

Chris Porter Product Review of Engage121: Sources, Content and Coverage; Search
7th March 2014

Sources, search and output options are under scrutiny in the second part of Chris Porter's review of web-based social media management tool Engage121. Searching is split into two main forms through the "Explore" tab which lets you perform a free-text search across the wider social media world and the "Listen" tab for monitoring your particular social media connections.

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Article

Ben Wightwick What to Look for in an Enterprise Collaboration Platform
6th March 2014

The demand for secure file sharing, social task management and social collaboration is growing at a rapid pace. But choosing the right software is the challenge. Ben Wightwick highlights six important areas to look out for when buying an enterprise collaboration platform, two important challenges faced when implementing one and some next steps.

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