Content
Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.
Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.
Filter the list below:
Social Media - Admit Nothing!
26th February 2014
Facebook may have made short work of a recent study predicting its imminent collapse, but subsequent results from Twitter and LinkedIn suggest that all is not well in the world of social media. Looking at some of the problems public social media face in engaging with their users, Tim Buckley Owen suggests that there are implications for enterprise social as well.
Product Review of Digimind Social: Executive Summary
26th February 2014
Social media monitoring product Digimind Social monitors content in real time and adds a powerful analytical layer. In this executive summary Aileen Marshall outlines the value offered, unique software functionality - including the ability to respond to social media comments from within the Digimind Software - and key content and analysis options.
FreePint Report: Product Review of Digimind Social
26th February 2014
Social Media Monitoring: the Options
25th February 2014
Over the next few weeks, FreePint will be taking a look at some of the tools on the market which monitor social media conversations. The range of offerings in this area is vast and vendors approach the activity from many different angles. This article gives an overview of different approaches around the world from traditional and web-based business news aggregators, providers of tools for public relations professionals and new-breed providers with a specific focus on the world of "social".
Product Review of Digimind Social: Special Software Functionality, Pricing, Help & Contact Details
24th February 2014
In the final part of her review of Digimind Social, a social media monitoring product that allows customers to discover and analyse trends in real time, Aileen Marshall looks at the special software functionality - including pricing and integration with social media, pricing, help options and the company's contact information.
Big Data - C-Suite and Research Community Still Fumbling
21st February 2014
As yet another report, from KPMG this time, shows that businesses still aren't managing their data effectively, Gartner suggests that the number of chief data officers is likely to grow rapidly, enabling companies to get to grips with challenges like predictive business performance metrics as well as security and fraud detection. A LinkedIn survey, too, shows that most of the skills currently in highest demand are information or intelligence or data related. Information professionals wondering how to contribute their skills in all this could take a lead from IFLA's concern about the intellectual property aspects of text and data mining, or from the scientific community, where University College London and Elsevier have just launched a Big Data Institute.
Product Review of Digimind Social: Search Options, Alerts & User Interface
20th February 2014
Search options, alerts & the user interface are scrutinised by Aileen Marshall in the third part of her review of Digimind Social. Filters available during the search process are extensive, ranging from brands to time, features, sentiment and country. Generating reports can be easily accomplished with outputs in various formats.
Product Review of Digimind Social: Sources, Content, Analysis & Display Options
19th February 2014
Digimind Social covers over 200 countries and over 40 languages for all social media monitoring analysis, benchmarking and mentions features. Sentiment analysis is available for 12 languages. In the second part of her review Aileen Marshall finds the unique "potential audience" feature allows analysts to more accurately identify which media has the biggest impact on which market.
Social Technologies: Communicating Value through Storytelling
18th February 2014
Telling stories is an integral part of human culture, and has been a means of passing information, knowledge and teachings from individual to individual, generation to generation since time immemorial. Azfarul Islam identifies how stories can be used to capture and express value in the modern social enterprise, and how they can be a means for eliciting buy-in and augmenting adoption of enterprise collaboration instead of hypothetical use cases.
Product Review of Digimind Social: Introduction, Value & FreePint's View
18th February 2014
Aileen Marshall introduces Digimind Social, a social media monitoring product that allows customers to discover and analyse trends in real time. The first part of her review provides an overview and product highlights. Marketers and social media analysts use Digimind to measure the impact of digital marketing campaigns.
Register for our next Community session:
![]()
Team roles and AI
26th February 2026
Latest on our YouTube channel:![]()
Read on the Blog:
January 2026 update
7th January 2026
- How BASF puts knowledge at the centre of innovation
28th January 2026 - All recent Subscription content
22nd January 2026 - Should you sign up for a product in beta?
13th January 2026
- Licensed content and AI (Community) 24th March 2026
- BASF's knowledge platform demo (Community) 10th March 2026
- Team roles and AI (Community) 26th February 2026