Social Media Sources: Misinformation or Goldmine?
20th March 2014

As information professionals we all know how important it is to provide our clients with the correct information. An incorrect piece of information provided to a client could have potentially disastrous results. However, in the social media sphere knowing what is and isn't the truth, especially in relation to "breaking news" can be hard to determine. So how can researchers and information professionals determine what the truth is in the social media sphere?

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The Importance of Value
19th March 2014

Michael Gruenberg, author of the book "Buying and Selling Information" provides insights into how to get the most out of the buying (or selling) process. He sheds light on how it's about much more than price; equally as important are relationships and quality of product. Mike also illustrates the importance of appreciating features vs benefits.

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LinkedIn as the New Business Blogging Platform?
19th March 2014

LinkedIn has changed quite a bit over the past couple of years and with its latest move allowing all users to publish content on the site, perhaps it's now moving closer to its aim of making LinkedIn the "definitive professional publishing platform".

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Do You Know How Much Your Knowledge is Worth?
17th March 2014

Senior managers within your organisation might not think it, but knowledge is one of the greatest assets your organisation possesses. Yet all too often staff, and senior management in particular, don't understand its importance and so it can remain unmanaged, unloved and the benefits can remain hidden. James Mullan explores what information professionals and knowledge managers can do to demonstrate the value of knowledge and knowledge management within their organisation.

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FreePint Report: Product Review of Engage121
17th March 2014

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Dealing with Data Debris
14th March 2014

Many companies feel that they should be doing more to tap the huge potential held within their data - but creating actionable insight isn't as easy as they once thought. A recent KPMG report finds that one of the biggest challenges for organisations was implementing the right solutions to analyse and interpret big data - could there soon be a Google of business data search to help solve this problem?

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Product Review of Engage121: Executive Summary
13th March 2014

In his executive summary of web-based social media management tool Engage121 Chris Porter takes a high level looks at its key product attributes, strengths and the value it brings to users including PR agencies, digital and social experts and customer service and consumer marketing teams.

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Product Review of Engage121: Special Software Functionality, Pricing, Help & Contact Details
12th March 2014

The tools within Engage121 to manage the social media publication process, case management and account management are discussed in the final part of Chris Porter's review of this web-based social media management tool, along with the help options and pricing.

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Security Breaches? It's the Innocent Ones You Need To Worry About
12th March 2014

About a fifth of employees can be induced to reveal their user names and passwords through phishing emails, and many people still seem to use easily guessable passwords. Despite this, recent findings suggest that most British firms still don't see cyber security as a major priority and many don't seem to realise that non-malicious insider threats are the commonest concern. With the European Union poised to introduce tougher disclosure rules on security breaches, Tim Buckley Owen sees a useful damage limitation role for information managers.

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Product Review of Engage121: Outputs & Alerts; User Interface
11th March 2014

Chris Porter looks at the outputs, alerts, and user interface in the third part of his review of web-based social media management tool Engage121. Pre-configured analytics charts help to drill down into different social media and tools to tackle challenges such as irony in sentiment analysis are available.

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