Product Review of Eikon: Customer Support, Pricing & Contact Details
17th December 2013

The final part of Andrew Grave's review of Eikon explores the customer support options and pricing of this market analysis and trading software from Thomson Reuters. He finds that Eikon possesses some extremely comprehensive support pages and sets a high standard for content, ease of use and having everything in one place. Various pricing options are available, from a per-seat to corporate basis.

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Product Review of InfoNgen: Executive Summary
17th December 2013

A discovery engine for competitive information professionals in fields such as finance, legal, pharmaceutical and retail, InfoNgen is an invaluable tool for workflow automation, finds Yulia Aspinall in her executive summary. Acting as a news aggregator or listening platform, InfoNgen can save researchers time by aggregating and indexing internal and external information and automatically tagging it with metadata. Tools to share and re-publish content are included, with the ability to create custom newsletters as one output choice. Cutting down on tedious manual processes allows researchers more time for analysis of information.

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FreePint Report: Product Review of InfoNgen
17th December 2013

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Communities of Practice - Acting as a Trusted Adviser
16th December 2013

Sarah Dillingham examines how knowledge and information professionals can support the organisation in realising the best value from their communities by encouraging and supporting Communities of Practice. She highlights some sample templates, guides and examples and points to case studies from organisations including Cap Gemini, Fluor and Xerox.

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Product Review of Eikon: Customisation, Special Software Functionality
16th December 2013

The special software functionality and customisation options are put to the test in the fourth part of Andrew Grave's review of Eikon from Thomson Reuters. He finds the mobile applications an area where Eikon performs particularly well. He's also impressed by the functionality in Eikon Messenger, particularly since its involvement in the Markit Collaboration Systems network of secure messaging. This works not just across Eikon users but also with banks including Bank of America Merrill Lynch, Barclays, Credit Suisse and Goldman Sachs.

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Product Review of InfoNgen: Special Software Functionality, Help, Pricing & Contact Details
16th December 2013

The InfoNgen solution appears to tick many of the boxes desired by information professionals in an ideal search engine - straightforward installation and access, fast filtering of reliable internal and external sources of information, de-duplication of results, and delivery of relevant content via email, alert, RSS or newsletter, finds Yulia Aspinall in the concluding part of her review. She also looks at the customer support and pricing options.

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FreePint Report: Survey on News Needs & Preferences 2013
16th December 2013

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Product Review of Eikon: Search & Outputs
13th December 2013

There are several ways to search Eikon's global content covering the pricing of financial instruments, economics, news and analysis. In the third part of his review, Andrew Grave introduces the different search options and is particularly impressed with Eikon Answers, which is designed to be easy to use and he finds marks a significant leap forward in the functionality of business intelligence tools. The alerting feature is comprehensive; it offers alerts in a variety of formats and can search news in up to 32 languages.

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Product Review of Euromonitor Passport: Introduction, Audience and FreePint's View
13th December 2013

Euromonitor Passport, an online market research tool which focuses on statistics and analysis in relation to consumer-based products, is subjected to Sophie Alexander's scrutiny. The first part of the review introduces the product which monitors industry trends and offers strategic analysis, market size and share information for 28 industries throughout the world. Clients use it for reasons from market entry to risk analysis, competitor profiling and sales prospecting. FreePint's View finds its global industry sector coverage very comprehensive.

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Mini Review: IngentaConnect
13th December 2013

IngentaConnect offers content from over 30,000 journals and 4.5 million articles in academic fields such as engineering, library science, social sciences, medicine, science (STM) and technology. In her Mini Review of the portal, described as "the world's largest resource for scholarly publications", Yulia Aspinall highlights one of IngentaConnect's most useful aspects: the technology to support digital compliance which allows users and institutions to comply with various complex and technical industry guidelines on both publication accessibility and citation linking standards.

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