Product Review of Northern Light SinglePoint: Customer Support, Pricing & Contact Details
28th November 2013

The help options available for Northern Light's SinglePoint strategic research portal range from on-screen prompts to webinars although their strategic dashboards are designed so that you do not need training or experience when using them, finds final part of Sophie Alexander's review. She also provides an overview of the pricing structure and contact information.

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Shortlisting Your News Aggregation Suppliers
27th November 2013

As news touches every part of an organisation, a wide variety of needs must be understood and then met. Andrew Grave outlines the suggested criteria to use when shortlisting news aggregation providers, such as IT infrastructure compatibility, training & support, advanced search capabilities and delivery formats. Separating software needs from content requirements is an important first step, he advises.

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Q&A with Northern Light: a SinglePoint for a Company's Strategic Research Needs
27th November 2013

Sophie Alexander interviews David Seuss, CEO of Northern Light, to find out more about the company's strategic research portals, business research content and search technology solutions. She finds out more about how their technology delivers high quality results that are targeted to the specific needs and interests of each user, offering primary research, secondary licensed sources, and business news all in a single portal. Northern Light is the company behind strategic research portal SinglePoint.

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Product Review of Northern Light SinglePoint: Search and Outputs
27th November 2013

Northern Light's SinglePoint strategic research portal offers extensive search options for the expert or more casual user, finds Sophie Alexander in the third part of her review. Sales people, product managers and executive business leaders represent 80% of SinglePoint's users but there are still plenty of options available for the more experienced searcher, such as those in market or competitive intelligence.

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FreePint News Survey 2013. Results: Use of Non-Cost Resources
27th November 2013

What place do "free" resources such as blogs and web-based versions of print media have in organisations' news portfolios? Robin Neidorf examines the data from FreePint's Sixth Annual News Needs & Preferences Survey to decipher the results around premium vs non-cost resources, looking into whether organisations have policies on use of free web resources, which types of free resources are most commonly used and what value paid-for resources offers over non-cost options.

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Breach Fatigue or Plain Ol' FUD - the Human Factor is Still a Big Security Risk
26th November 2013

Fear, uncertainty and doubt (FUD) may be leading enterprises to rely too much on technology for security protection and to ignore proper risk management, says Gartner. War games like the recent London investment bankers' simulated cyber attack may be helpful in encouraging greater information sharing on the possible threats. But as recent reports from Thomson Reuters, the Economist Intelligence Unit and FICO show, focusing on lax board practices, outsourced business partners or employee education about password protection and social engineering scams are a vital part of the mix.

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FreePint Report: Product Review of Nexis
26th November 2013

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Q&A with Acquire Media: Giving Companies a "NewsEdge"
25th November 2013

Sophie Alexander interviewed Larry Rafsky of Acquire Media to find out more about the real-time multimedia news specialists; their technologies such as taxonomy-based filtering; and NewsEdge, their flagship product. The interview covered areas such as how Acquire Media delivers value to its users, how the news analytic and reaction cycle now demands ever-quicker results, and the changes they expect to see in the way news is delivered to organisations in the future.

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Taking Information Out of Email Silos & Into Activity Streams
25th November 2013

Managing email and reducing the amount of time we spend reading and answering emails is a challenge facing almost all organisations. We're also spending more and more time on social media sites, leading to a feeling of "information overload". James Mullan considers whether activity streams, already used in social media such as Facebook and LinkedIn, can transfer to an enterprise setting to help us become more productive.

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Mini Review: FirstRain
22nd November 2013

Perrin Kerravala reviews the latest developments from FirstRain, an analytics company based in Silicon Valley which delivers targeted intelligence on businesses, industries and executives. New licensing options include Customer Insights and Market Insights. Forthcoming improvements, including Mandarin and Portuguese language developments are also discussed along with custom options such as an executive dashboard.

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