Product Review of Northern Light SinglePoint: Sources, Content and Coverage
22nd November 2013

The second part of Sophie Alexander's review of Northern Light's SinglePoint strategic research portal considers the sources, content and coverage that can be included. A typical SinglePoint research portal will contain 5-40 licensed external research sources, an internal primary research repository, Northern Light Business News as well as a licensed news feed and custom harvesting of content from the government databases and the web.

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Product Review of Nexis: Executive Summary
22nd November 2013

Nexis is a comprehensive global business information research tool, providing access to thousands of sources all via one interface, reports Anne Lonergan in her executive summary. Its key strengths are breadth of content; ease of use; authoritative, licensed content; strong archive; advanced search and alerting functionality; and training and support.

Update: A new review of this product is available here »

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Cost Conscious SharePoint Training
22nd November 2013

When introducing SharePoint to your organisation for the first time, or upgrading, it's essential to train users and then to offer ongoing user support. Sarah Dillingham introduces some cost-effective options, from using pre-existing training materials from Microsoft to choosing selected materials or packages from specialist trainers or even creating your own materials from scratch using software such as Camtasia and Lectora.

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Stirring the Cookie Mix: Google and Data Protection
22nd November 2013

With the European Parliament recently passing a vote on the future of privacy and data protection rules in Europe, this article examines some of the shortcomings of the proposed rules such as their ability to be bypassed by national security and the various transatlantic agreements between the UK and US. It also looks at the implications of Google’s latest data protection concessions in the form of its new data processing agreement for European users of Analytics and speculation over its anonymous online identifier system called AdID.

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FreePint News Survey 2013. Results: Key News Suppliers and Satisfaction
22nd November 2013

Which are the preferred premium aggregator products used for news awareness, which are secondary or supplemental and how satisfied are information managers with the service and functionality they receive? Continuing her analysis of data garnered in FreePint's Sixth Annual News Needs & Preferences Survey, Robin Neidorf reports on these issues and also examines which products are held in particular high regard for functions such as ease of search and overall value-for-money. We also asked respondents what they would change about their preferred product, with comments ranging from "improve functionality around group alerts" to "more foreign language content".

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Product Review of Northern Light SinglePoint: Introduction, Value and FreePint's View
21st November 2013

The first part of Sophie Alexander's review of Northern Light's SinglePoint strategic research portal introduces the solution and gives FreePint's view of this fully customisable portal which aggregates news from the web, secondary research and a client's own internal market research. She also examines the value offered along with examples of return on investment from client case studies. Clients include Hewlett-Packard and Verizon along with other Fortune 100 market leading companies.

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Cookies Headed for Waste Bin as Europe Gets Tougher on Privacy?
21st November 2013

The testing by FICO of its new Proximity Location Service may be good for fighting fraud but also raises privacy implications. However, new findings by Forbes Insights indicate that customers are less worried by privacy than sellers imagine, but still highlight the serious consequences for businesses of privacy missteps. Meanwhile Britain’s Information Commissioner has warned companies such as Google and Microsoft that the more effective replacements for cookies on which they are reported to be working will not escape regulation. And as the European Parliament votes for a complete overhaul of data protection rules, there are signs in the wake of the American spying scandal that Germany may insist on new privacy standards as part of the current European Union and United States trade talks.

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Product Review of Nexis: UI, Help, Add-Ons, Pricing & Contact Details
20th November 2013

The user interface, help features and complementary products - Media Coverage Analyser, Company Dossier and Nexis Publisher - are under scrutiny in the final part of Anne Lonergan's review of online information source Nexis (known as Nexis.com in the US). Pricing options and contact information are also provided.

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Managing Intranets the Wikipedia Way!
20th November 2013

It would seem it's the month for websites and blogs to publish useful content on how to manage intranets and the latest article James Mullan highlights is no exception. He looks at some of the techniques that have been used on one of the world's most edited websites - Wikipedia - and how they could be used when managing intranets.

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From Content Cost to Value: the Rise of the Content Adviser
18th November 2013

Jantinus Meints of EY explains how the company's content procurement process aims to meet the dual requirements of negotiating a good price on content licences and identifying the content that aligns with the professional services firm's strategy. He also explores the impact of the move from tangible to intangible content and the importance of optimising content purchases through a portfolio approach.

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