Have Social Intranets Failed to Live Up to Their Hype?
11th April 2013

If you're an intranet manager there's no doubt that you're excited, if not overjoyed, about the potential of a social intranet. However, have social intranets caught on as much as we might have expected them to? Renowned intranet guru, and author of the Digital Workplace Trends Report, Jane McConnell doesn't think so.

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The Smartphone: Mini Missile in the Competitive Intelligence War
10th April 2013

Technology has always been at the forefront of new developments in CI techniques, and the smartphone has provided a new dimension in intelligence-gathering techniques. GPS capabilities, barcode-scanning, cameras and mapping tools are all innovations which, when some creativity is applied, can be used to gather sophisticated intelligence about the competition.

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Product Review of ReportLinker: Executive Summary
10th April 2013

If you're looking for a comprehensive global resource that covers public and private data, ReportLinker could be the ideal search engine for you. The company has developed a search algorithm using semantic technology that offers refined search capacities, mining research and data-driven documents that are hidden in the deep web, essential when 200,000 public sources and 450 private research publishers are at your fingertips.

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How to Identify what Intranet Users Want
10th April 2013

James Mullan considers how intranet managers can really understand what intranet users want. He explores a variety of tools and research techniques such as card sorting and focus groups, to help draw information from intranet users. Intranet managers can then truly put themselves into their users' shoes to allow them to develop and refine the intranet to better meet user needs.

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FreePint Report: Product Review of ReportLinker
9th April 2013

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Product Review of ReportLinker: Help, Pricing, Contact & Conclusion
9th April 2013

The final part of Aileen Marshall's review of ReportLinker describes the help options available from phone to email or FAQ as well as the variety of purchase options available from Pay As You Go to subscription.

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Product Review of ReportLinker: Interface, Search, Outputs & Access
8th April 2013

The ReportLinker search engine allows users to search public and private sources to find official statistics. Aileen Marshall's review continues with a tour of the search, outputs and alerts available within the database. She also highlights the free data available such as industry news articles and profiles.

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Alternatives to Google Alerts - Is it Next for the Cut?
8th April 2013

Google is the topic of conversation for the wrong reasons at the moment, from its copyright battles to disgruntlement over the recent cull of Google Reader. Now it seems free web monitoring service Google Alerts is providing poor results, leading to speculation about its closure. Penny Crossland looks at some alternative free alerting services and puts them to the test.

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Why We Need to Reward Employee Contributions
5th April 2013

New research has shown that organisations that say "thank you" to their employees consistently outperform those that don't. The question is, how should rewards and contributions be managed internally? James Mullan discusses some possible techniques including gamification.

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Product Review of ReportLinker: Sources, Content & Coverage
5th April 2013

Continuing her review of ReportLinker, Aileen Marshall examines the sources within this comprehensive resource.  Users gain unlimited access to 200,000 public source documents through a subscription service, while premium reports from around 450 private publishers are available for individual purchase.

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