Content
Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.
Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.
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Resolving common problems in current awareness workflows
7th December 2018
This article reports on a recent Jinfo webinar which showed that the process of examining and adjusting workflows need not be complicated or overwhelming and that by applying a framework or appropriate model, the task can be split into manageable parts. This approach makes it easier to identify inefficiencies in the process and areas for improvement. It also provided a model for information professionals to work with and shared learnings from recent projects that Jinfo Consulting analysts have been involved in.
Balancing agile development with a waterfall strategy
5th December 2018
Information and technology have always worked best together and this requires a technology-savvy workforce. This article looks at how to balance technology with service requests and how you can manage high-level strategic projects without interrupting customer services, along with some practical steps you can implement.
Community deck - Jinfo for information strategy
5th December 2018
How to transform your thinking for the AI revolution
29th November 2018
Experts believe artificial intelligence (AI) will fundamentally alter the way we live and work. For information professionals, this has profound implications for their organisations as well as for their own roles. Unlike any of their colleagues, they are uniquely positioned to take a lead in AI initiatives and this article explores how.
Open source intelligence to uncover information on companies, organisations, groups and people
27th November 2018
Open source intelligence (OSINT) uses publicly available sources to gather intelligence for purposes ranging from basic recruitment checks on an individual to due diligence research for M&A purposes to in-depth fraud investigations and more. Search engines are the starting point, but deep web databases and social media searches are all part of the OSINT searchers toolkit. This article discusses approaches for finding open source intelligence with a focus on free sources.
Chatbot software in a pharmaceutical company
26th November 2018
How can the pharmaceutical industry implement chatbots? This article looks at one company's experience of working through and implementing a chatbot to handle medical information enquiries and discusses some of the issues to consider, such as partnering, regulatory considerations, implementation and lessons learned.
Why it's worth getting to know Office 365
23rd November 2018
Many organisations are using Office 365. Getting to know Office 365 and its constituent tools can help information and knowledge teams deliver services, as well as provide opportunities to provide expert guidance to help organisations get the most out of Office 365, including Outlook, SharePoint, MS Office, Teams and Skype for Business.
Community deck - balancing content and technology in current awareness
23rd November 2018
Adjust workflow to achieve balance in content, technology and behaviours
2nd September 2018
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