Content
Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.
Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.
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Open source intelligence to uncover information on companies, organisations, groups and people
27th November 2018
Open source intelligence (OSINT) uses publicly available sources to gather intelligence for purposes ranging from basic recruitment checks on an individual to due diligence research for M&A purposes to in-depth fraud investigations and more. Search engines are the starting point, but deep web databases and social media searches are all part of the OSINT searchers toolkit. This article discusses approaches for finding open source intelligence with a focus on free sources.
Chatbot software in a pharmaceutical company
26th November 2018
How can the pharmaceutical industry implement chatbots? This article looks at one company's experience of working through and implementing a chatbot to handle medical information enquiries and discusses some of the issues to consider, such as partnering, regulatory considerations, implementation and lessons learned.
Why it's worth getting to know Office 365
23rd November 2018
Many organisations are using Office 365. Getting to know Office 365 and its constituent tools can help information and knowledge teams deliver services, as well as provide opportunities to provide expert guidance to help organisations get the most out of Office 365, including Outlook, SharePoint, MS Office, Teams and Skype for Business.
Community deck - balancing content and technology in current awareness
23rd November 2018
Adjust workflow to achieve balance in content, technology and behaviours
2nd September 2018
Mini review of IncFact - spotlight on privately held companies
22nd November 2018
This mini review looks at IncFact, a company information and business discovery engine covering up to three million US companies with a focus on those that are privately owned and midsized. We look at how IncFact can be used by companies for strategy and competitive intelligence as well as by private equity firms, and hedge funds for originating and sourcing deals and for due diligence.
Jinfo report on technology clusters
21st November 2018
How to use technology clusters
16th November 2018
In our previous two articles on technology, we looked at the wide range of technologies and challenges an information team might need to understand as well as the goals and desired outcomes of technology and how they measure up to the types of tools you can include in your overall solution. This final article provides a framework for thinking about how you can use these analyses to help your team develop the necessary skills, resources and partnerships.
Technology - focus on goals and desired results
13th November 2018
Technology is not the only important factor in the success of a business, however, information professionals need to understand when and how to incorporate it to achieve organisational goals. We previously looked at groupings of different technologies that can be used to meet certain needs within an organisation and in this article, we look at the goals and desired outcomes of technology and how they measure up to the types of tools you can include in your overall solution.
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Transforming knowledge management at BASF – GenAI and the evolution of QKnows
10th December 2025
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Read on the Blog:
December 2025 update
3rd December 2025
- Jinfo wins CILIP’s inaugural “McFarlane & Ward Information Management” award
4th December 2025 - December 2025 update
3rd December 2025 - Review of Matchplat – combining AI with traditional industry code searching
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- Team demand and AI (Community) 22nd January 2026
- Transforming knowledge management at BASF – GenAI and the evolution of QKnows (Community) 10th December 2025